// Open Role at ICON Creative Studio
Join ICON Creative Studio as an IT Helpdesk Technician in Vancouver, supporting animation production with technical assistance, troubleshooting, and maintaining essential IT infrastructure for top-tier CG franchises.
About Us
Streamline Media Group is a 25-year creative development studio specializing in full video game development, co-development, publishing, and interactive digital asset production. We have shipped titles across every major platform for clients, including Sony, Microsoft, and global AAA publishers.
Description
The Lead Environment Artist is part of the core management team, responsible for managing and coordinating projects while mentoring teams of artists to help them grow from good to great. You will report to the Head of Production and the General Manager.
This role is fully remote and offered on a freelance/contract basis, with the possibility of conversion to a full-time position based on performance.
Duties and Responsibilities
Requirements
Expert in at least three of the following areas of artistic production, using industry-standard tools such as 3ds Max/Maya/Blender, Substance Painter and Designer/Quixel Mixer, and ZBrush:
Also required:
_Streamline Values: Responsibility, accountability, discipline, teamwork, clear communication, continuous improvement, and learning.
_Stay updated on future job opportunities at Streamline Studios by subscribing to our Careers Newsletter
Provide technical assistance and support to users for software and hardware issues. Troubleshoot problems through diagnostic tests and remote access. Maintain, upgrade, and manage software, hardware, networks, and render farm. Diagnose and resolve issues quickly, proactively seeking efficiency through scripting and automation. Communicate effectively with interdisciplinary teams. Handle priority requests for the render farm after hours. Document progress and solutions in tickets and wikis. Install and configure software and hardware, set up accounts, permissions, image, and move workstations.