Service Manager (Korean Speaking) - GSaaS

About NAVER Corp and NAVER Vietnam:

NAVER Corp. is a global technology leader behind iconic products such as NAVER Search, LINE, NAVER WEBTOON, and more, driving innovation across AI, cloud computing, and digital content.

Founded in 2021, NAVER Vietnam is a fast-growing Development Center delivering global services such as Npay, Weverse, and NAVER WORKS. Guided by Autonomy – Challenge – Teamwork, the company is recognized as Best IT Company in Vietnam (ITViec, 2023 & 2025).

Vietnam Visual eXperience (VVX) focuses on next-gen media technology (e.g., CHZZK, Virtual Streamers, K-POP, Drama), combining AI, real-time rendering, and virtual production to power immersive content experiences across NAVER’s global platforms.

Learn more about us: https://navercorp.vn/

Your daily task:

• Act as the key contact point for project stakeholders, ensuring smooth communication and progress updates.
• Manage project scope, timeline, and quality.
• Organize and facilitate project meetings (daily stand-ups, weekly syncs, reviews, retrospectives, etc.).
• Oversee project team performance, manage workload, and assess team capacity.
• Identify and mitigate risks to keep the project on track.
• Resolve conflicts and remove blockers during project execution.
• Ensure all deliverables meet technical and business requirements.
• Translate technical and business documents between Korean and English/Vietnamese.
• Support communication between Korean leaders and the development team to ensure effective collaboration.

Your qualifications:

• Korean: TOPIK 5 +
• Proficient in Korean (both written and spoken)
• English: Business level
• Minimum 2 years of experience as a Project Manager, Scrum Master, Business Analyst, or Product Owner in the IT field
• Strong leadership, facilitation, communication, and problem-solving skills
• Ability to explain technical concepts clearly to both technical and non-technical audiences
• Proactive, responsible, and positive mindset

Nice to have:

• Korean: TOPIK 6
• Experience working with Korean clients
• Knowledge of project management methodologies (Waterfall, Agile – Scrum, Kanban, etc.)
• Bachelor’s degree in Software Engineering, Computer Science, or related field
• Relevant certifications (PMP, PSM, PSPO, etc.)

From solid welfare programs to autonomy over working time and place, we create the culture in which we work. By joining NAVER VIETNAM, you will be involved in:

• Competitive rewards: Various additional bonuses based on work performance
• Continuous growth: Self development allowance and annual learning budget (Udemy, Coursera)
• AI-powered work: Access to Claude Code Enterprise — build faster, smarter, and focus on what truly matters
• Premium healthcare: Coverage for you and family members, annual check-ups
• Strong culture: Team activities, hobby clubs, and celebrations
• Modern environment: Latest equipment, great peers, supportive leaders
• Recognition & perks: Dedication bonus, referral bonus, home and office support

…and an environment where you can grow faster, build meaningful products, and do your best work.

By applying to NAVER Vietnam, the candidate confirms that all information provided is true and correct. Any false or misleading information may result in disqualification from the recruitment process or termination of employment if discovered later.

By clicking “Submit Application,” you agree to allow NAVER Vietnam to process your personal data in accordance with our Data Policy. This includes storing, reviewing, and sharing your information with relevant parties involved in the recruitment process.

Please use a real personal photo (not an AI-generated one) throughout the recruitment process.

TOPIK 5+ Korean proficiency (written and spoken). Business-level English proficiency. Minimum 2 years of experience as a Project Manager, Scrum Master, Business Analyst, or Product Owner in the IT field. Strong leadership, facilitation, communication, and problem-solving skills. Ability to explain technical concepts clearly to both technical and non-technical audiences. Proactive, responsible, and positive mindset. Act as key contact point for project stakeholders, ensuring smooth communication and progress updates. Manage project scope, timeline, and quality. Organize and facilitate project meetings (daily stand-ups, weekly syncs, reviews, retrospectives, etc.). Oversee project team performance, manage workload, and assess team capacity. Identify and mitigate risks to keep the project on track. Resolve conflicts and remove blockers during project execution. Ensure all deliverables meet technical and business requirements. Translate technical and business documents between Korean and English/Vietnamese. Support communication between Korean leaders and the development team.