Senior Technical Program Manager - Developer Connections, Build & Release

Technical Program Managers at Riot lead passionate, cross-functional teams to achieve player value through the delivery of large programs that are aligned with Riot's strategic priorities.

Our commitment is to empower our game teams to focus on creating and operating unique, secure, and scalable services from inception to global deployment**.** As a Senior Technical Program Manager on the Developer Connections (DevCon) team, you will coordinate important development projects and lead the integration of Riot's games with the DevCon suite of products. You will work with cross-functional Scrum teams and will be responsible for implementing and upholding standards for our delivery framework, as well as coach your team members on best practices for program delivery. You will report to the Senior Manager of Technical Program Management on the DevCon team.

Responsibilities:

• Align autonomous teams towards complex cross-business unit programs centered around Riot's strategic technology priorities.
• Create program plans with cross functional teams such as, creative, architecture, operations, technical teams, and leadership.
• Evangelize processes and delivery methodologies to ensure we accomplish our program goals.
• Facilitate and manage Agile project management events and processes for medium to large project teams.
• Report on program performance, ensuring each program achieves milestones against its objective.
• Organize program-level planning, communication, and team member rituals.
• Manage risks and issues across programs and within teams.
• Foster transparency and predictability by building and maintaining roadmaps for assigned programs.
• Maintain partner relationships, providing visibility into workstreams and maintaining partner satisfaction.
• Assist in the creation of product release and go-to-market plans.
• Understand fiscal practices and controls, recording, and reporting on program expenditures and ROI.

Required Qualifications:

• 6+ years of relevant industry experience
• Agile certifications from Scrum Alliance, Scrum.org, PMI, or ICAgile
• Advanced Atlassian Power User (Jira Product Discovery, Jira Space Administration, Jira Plans)
• Experience with CI/CD tooling and DevOps practices
• Experience in software development, infrastructure, or live operations management
• Excellent teamwork, team leadership, communication, and stakeholder management

Desired Qualifications:

• Previous program experience in a large distributed organization.
• Experience managing hardware/software/video game products through the entire life cycle – from conception, development and launch to maintaining and operating a live service.
• Atlassian certifications

For this role, you'll find success through craft expertise and collaboration that prioritizes your fellow Rioters, who are the customers of your work. Being a dedicated fan of games is not necessary for this position!

Our Perks:

Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our benefits pages for more information.

At Riot Games, we put players first. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application.

It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.

Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:

• Safeguarding confidential and sensitive Company data
• Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
• Accessing Company assets, secure digital systems, and networks
• Ensuring a safe interactive environment for players and other Rioters

These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.

- 6+ years of relevant industry experience - Agile certifications from Scrum Alliance, Scrum.org, PMI, or ICAgile - Advanced Atlassian Power User (Jira Product Discovery, Jira Space Administration, Jira Plans) - Experience with CI/CD tooling and DevOps practices - Experience in software development, infrastructure, or live operations management - Excellent teamwork, team leadership, communication, and stakeholder management - Previous program experience in a large distributed organization (Desired) - Experience managing hardware/software/video game products through the entire life cycle (Desired)