Trivelta is seeking an IT Support Specialist to provide hands-on technical assistance, managing user accounts, devices, and troubleshooting for their rapidly growing global team powering AI-native sportsbook and gaming platforms.
Operators deserve more from their technology. More speed, more intelligence, and more control.
Trivelta is on a mission to provide the AI-native software infrastructure powering the next generation of sportsbook and gaming companies. Our platform combines true native apps on both the App Store and Google Play, AI-powered personalization and risk management, and built-in social features that help operators create world-class product experiences.
Today, Trivelta powers operators serving millions of users across global markets.
As we continue our rapid growth, two things are essential to our success: our people and our culture. So far, we have built a global team working from our offices in Boston, Barcelona, Monterrey, and Indore, as well as remotely around the world, to help us achieve our mission. And we're looking for more exceptional people, people who love building great products, redefining what is possible with AI, and turning complexity into elegant, scalable solutions.
We're looking for an IT Support Specialist to provide hands-on technical support across our growing organization. This role can be structured as a contract, contract-to-hire, or full-time position depending on candidate fit.
- 1-3 years in an IT support, help desk, or technical support role- Strong communication skills, especially explaining technical issues to non-technical people- Comfortable in a fast-paced, ambiguous startup environment- Fast learner, able to pick up new tools/systems with minimal onboarding- Experience with: Atlassian (Jira/Confluence), Okta, Kandji, Slack, Google Workspace, 1Password, NordLayer (or similar VPN)- Basic troubleshooting across macOS/Windows
