// Open Role at Wizards of the Coast
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
The Hasbro Global Supply Chain Team manages a spend of USD 1.3 billion, of which $0.8 billion is ex-factory cost, across a portfolio of brands (Action Brands, Games, Play-Doh, Fashion, Preschool and Sports Action) and material categories (Packaging, Resin, Tooling, and other key materials) across a supply network of ~40 FG suppliers and >100 material suppliers.
The Global Supply Chain Team is accountable to plan, source, make and deliver Toys & Games to Hasbro quality standards, On Time & In Full and at competitive costs through a global supply network of contract manufacturers, material suppliers, test-labs, model-shops, and toolmakers.
Given the drive towards establishing a world-class supplier network, delivering Operational Excellence, Sourcing Productivity and supporting the Brand and Supply Chain priorities, the Supplier Performance Manager ensures that current and future suppliers deliver the operational performance, capabilities and capacity to boost the competitiveness, resilience, supply agility, sustainability, and innovation of Hasbro Toys & Games.
The Supplier Performance Manager leads the Commercial Negotiations, Operational Excellence and Productivity Improvement programs for the assigned suppliers and supports the Design to Value and Manufacturing Excellence initiatives.
The jobholder is the key interface between the assigned suppliers and Hasbro, ensuring that we keep leverage in these complex and challenging business relationships and ensuring the 'one Hasbro face/voice' in the multi-functional and multi-level relationship with the assigned suppliers. The jobholder reports to the Global Sourcing Director for the assigned product category.
Key Responsibilities
Member of the Global Category Sourcing Team:
• Actively contribute to the definition of the global Sourcing Strategy and design of the global Supplier Network for the assigned category.
• Accountable for the regional implementation and execution of the Global Sourcing Strategy and Supply Network redesign. This requires thinking globally and acting locally within the global supply network.
Pro-active Supplier Performance:
• Hold suppliers accountable for their operational performance and manage the interface between Hasbro (PD, QA, Planning, Ethical) and suppliers.
• End-to-end accountable for supplier performance including capabilities, medium/long-term factory capacity, supplier financial health, and compliance.
• Deliver significant improvements in the operational performance of the assigned suppliers in terms of Quality, On Time & In Full, New Product Launches, and Compliance. This is achieved via data-driven performance scorecard reviews based on relevant cross-functional metrics, followed up by systematic and structural corrective actions.
• When required, lead supplier competence development on Supply Chain, Product Development, Quality and Manufacturing with clear objectives and metrics.
Build and Sustain the Assigned Supply Network and Manage Supply Risks:
• Systematically assess current and new suppliers with effective segmentation/tiering to ensure a healthy supplier pipeline to support current and future category requirements and priorities.
• Lead the onboarding of new suppliers and the ethical exit of others.
• Ensure Master Purchasing Agreements are in place and enforced.
• Ensure supplier compliance (Ethical Sourcing, Global Security) and facilitate implementation of Structural Corrective Action Plans (CAP).
Supplier Key Account (Strategic – Value Oriented):
• Prepare and lead the Joint Business & Improvement Agenda, Supplier Performance Scorecard and Business Review Meetings for assigned suppliers.
• Ensure that proper Structural Corrective Action Plans (CAP) are in place to bridge any performance gaps and are followed through.
• Establish Supplier Account Plans to continuously improve performance, Operational Excellence and Productivity via Strategic Business Initiatives and Supplier Competence Development Programs.
• Act as escalation point for Quality, Costing, Supply Chain Security, Ethical Sourcing, Legal and Finance to get priority from supplier leadership on a case-by-case basis.
Supplier Integration in Product Development:
• Lead supplier selection and commercial negotiation for new projects.
• Support the Design to Value and Manufacturing Excellence initiatives.
• Act as escalation point for Development to get priority from supplier leadership.
Supplier Integration in Order Fulfillment:
• Includes medium-term (>6 months) and long-term (>12 months) capacity management.
• Act as escalation point for Planning & Logistics to get priority from supplier leadership.
Years of Experience Required:
Minimum 5 years of procurement and/or supplier management experience at an MNC with international exposure.
Technical Skills Requirements:
• Master's degree holder in a related discipline, preferably in Engineering, Procurement, Supply Chain or Business Management.
• Proficient in spoken and written English and Spanish.
• About 30% travel.
Soft Skills Requirements
Energy & Passion:
Boundless energy and unlimited bandwidth to get the job done. Eager to do the right things for Hasbro and not constrained by job description, function, department thinking, time-zones or working hours.
Internal Impact:
Builds and maintains a solid network and partners intensively with Product Development, Finance, Global Supply Chain and Commercial Markets to spark them to perform, influence decision making and integrate business and functional priorities into own actions.
External Impact:
Able to respectfully influence senior leaders at manufacturing partners, key suppliers, model-shops, toolmakers and test-labs to address their issues and have them take ownership to drive operational excellence in joint product development, supply, quality, compliance and cost.
Edge:
Strong negotiator with a desire to Play to Win, forcing concrete actions and decisions from each meeting/discussion; willing and able to make difficult decisions on people and external partners.
Execution:
Consistent, hands-on and pragmatic performer; consistently delivers on all Procurement goals (Operational Excellence, Product/Material Cost Savings, Supplier Performance Improvement) and tackles any internal/external performance or relationship issues and proactively solves them.
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
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