Terms and Conditions

Welcome to ManaBoard

These terms and conditions outline the rules and guidelines for using ManaBoard.io (the "Platform"), operated by ManaBoard LLC.

By accessing or using this site, you agree to these terms. If you do not agree with any part, please refrain from using the Platform.

Content Collection & Attribution

ManaBoard aggregates public job listings from employer career pages to help individuals discover opportunities in the games industry. Our practices are guided by the following principles:

1. Public Sources Only
   We only collect data from publicly accessible web pages. We do not scrape gated platforms (e.g., LinkedIn, Indeed) or sites that explicitly prohibit scraping.
2. Respect for Source Websites
   We honor robots.txt guidelines where applicable and avoid excessive requests. If your organization prefers not to be listed, contact us and we'll remove your data promptly.
3. Content Ownership
   Job descriptions and postings remain the property of their respective companies. ManaBoard displays minimal metadata (e.g., job title, company name, location, summary) and links users to the official job page when available.
4. Attribution & Removal Requests
   If you are a company or rights holder and would like your job listing modified or removed, reach out to us at support@manaboard.io and we will act quickly.
5. Trademarks & Logos
   Company names and logos are displayed for identification and navigation purposes only. We do not claim endorsement, partnership, or affiliation unless explicitly stated.

Payment Terms and Billing

Pricing and Payment

• All prices are displayed in US Dollars (USD) and are subject to change with 30 days notice
• Payment is required at the time of purchase for boost credits
• We accept major credit cards, debit cards, and other payment methods supported by Stripe
• All transactions are processed by Stripe, Inc., our third-party payment processor

Boost Credits

• Boost credits are digital credits used to promote job listings on our platform
• Credits are applied to your account immediately upon successful payment
• Boost credits do not expire and remain in your account until used
• Credits are non-transferable and cannot be exchanged for cash
• Credits cannot be shared between different company accounts
• Unused credits have no cash value and cannot be refunded except as stated in our Refund Policy

Subscription Services

• Auto-Renewal: Subscriptions automatically renew at the end of each billing period unless cancelled
• Cancellation Process: You may cancel your subscription at any time through your account settings or by contacting support
• Effective Date: Cancellations take effect at the end of the current billing period - you retain access until then
• Billing: Subscription fees are charged in advance for each billing period
• Price Changes: We will notify you 30 days in advance of any subscription price changes

Free Trials and Auto-Renewal

• Free Trial Terms: Free trials, when offered, will automatically convert to a paid subscription unless cancelled before the trial period ends
• Trial Cancellation: You must cancel before the free trial expires to avoid charges
• Auto-Renewal Notice: By starting a free trial, you agree to automatic billing when the trial ends
• Trial Credit Card: A valid payment method is required to start free trials
• One Trial Per User: Free trials are limited to one per user and cannot be combined with other offers

Failed Payments and Payment Issues

• If a payment fails, you will be notified via email
• Your account access may be suspended until payment issues are resolved
• You are responsible for ensuring your payment information is current and accurate
• Additional fees may apply for failed payment processing

Taxes

• Prices may not include applicable taxes, duties, or fees
• You are responsible for determining and paying applicable taxes
• We may collect sales tax where required by law
• Tax-inclusive pricing will be clearly indicated where applicable

Billing Disputes

• To dispute a charge, contact our support team within 60 days of the transaction
• We will investigate all billing disputes promptly and in good faith
• Disputed charges may be suspended pending resolution
• You may also contact your credit card company or bank to dispute charges

Refund Policy

General Policy

ManaBoard offers refunds under the specific circumstances outlined below. Due to the digital nature of our services, most purchases are final upon completion.

Boost Credits - No Refunds

• Boost credits are non-refundable once purchased
• Credits provide immediate value by enhancing job listing visibility
• Credits are applied to your account instantly upon successful payment
• Unused credits do not expire and remain available for future use
• No refunds will be provided for unused credits

Subscription Refunds

• Monthly Subscriptions: No refunds for partial months - cancellation takes effect at end of billing period
• Annual Subscriptions: Prorated refunds available within 14 days of initial purchase or renewal
• Free Trial Charges: Refunds available within 48 hours if you forgot to cancel before trial ended
• Subscription Benefits: Access to subscription features continues until the end of your billing period
• Downgrade Timing: Downgrades take effect at the start of the next billing cycle

Exceptions for Technical Issues

We may provide refunds or account credits in the following circumstances:

• Platform technical issues prevent boost credit usage for more than 48 hours
• Billing errors resulting in duplicate charges
• Unauthorized transactions (subject to investigation)

Refund Request Process

To request a refund under our policy:

1. Contact support at support@manaboard.io within 30 days of purchase
2. Include your transaction ID and reason for the refund request
3. Allow 5-7 business days for investigation and response
4. Approved refunds are processed within 10 business days

Processing and Timeline

• Refunds are processed through the original payment method
• Credit card refunds may take 5-10 business days to appear
• We will send email confirmation when refund processing begins

Acceptable Use Policy

Prohibited Uses

You may not use ManaBoard for:

• Posting fraudulent, misleading, or discriminatory job listings
• Circumventing our boost credit system or payment mechanisms
• Automated scraping or data harvesting
• Reselling or redistributing our services without permission
• Any illegal activities or violations of employment law

Employer Responsibilities

• Ensure all job postings are legitimate and comply with applicable employment laws
• Maintain accurate company information and contact details
• Use boost credits only for your own job listings
• Respond professionally to job applicants

Enforcement

• Violations may result in account suspension or termination
• Boost credits may be forfeited for policy violations
• We reserve the right to refuse service to anyone
• Repeated violations may result in permanent account termination

Service Availability and Modifications

• We strive to maintain 99.9% uptime but cannot guarantee uninterrupted service
• We reserve the right to modify, suspend, or discontinue any aspect of our service
• Significant changes to boost credit functionality will be communicated with 30 days notice
• We may perform scheduled maintenance with advance notice when possible

Limitation of Liability

To the maximum extent permitted by law, ManaBoard shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities. Our total liability for any claims related to our service shall not exceed the amount you paid for boost credits in the 12 months preceding the claim.

License

Unless otherwise stated, ManaBoard and/or its licensors own the intellectual property rights for all material created for the Platform. All rights are reserved. You may not republish or reproduce materials without our consent.

Disclaimer

ManaBoard is an independent job discovery platform and is not affiliated with the companies listed unless explicitly stated.

• Listings are sourced from publicly available job pages.
• ManaBoard does not guarantee accuracy, availability, or completeness of job content.
• Users are encouraged to apply directly through the official company website.
• Logos and trademarks are used for informational purposes only and remain the property of their respective owners.

Privacy and Data Collection

For comprehensive information on how we handle your data, refer to our Privacy Policy.

Payment Data Handling

• Payment information is processed securely by Stripe, Inc., our third-party payment processor
• We do not store complete payment card information on our servers
• All payment data is processed in compliance with PCI DSS standards
• Transaction records are retained for 7 years for tax and accounting purposes
• Payment data may be shared with financial institutions for fraud prevention

User Data Collection and Rights

We collect and process the following personal information:

• Account Information: Name, email address, password, and profile preferences
• Job Search Activity: Search history, saved jobs, job applications, and job alerts
• Usage Data: Pages visited, features used, and interaction patterns
• Company Information: For employers - company name, website, job postings, and billing information
• Communication Preferences: Newsletter subscriptions, marketing preferences, and notification settings

Your Data Rights

You have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Update or correct inaccurate personal information
• Deletion: Request deletion of your personal data (subject to legal retention requirements)
• Portability: Export your data in a machine-readable format
• Opt-out: Unsubscribe from marketing communications at any time
• Complaint: Contact us or relevant supervisory authorities about data handling concerns

Third-Party Integrations

• Analytics: We use Google Analytics to understand website usage (anonymized data)
• Payment Processing: Stripe processes all payment transactions
• Email Services: Third-party services handle transactional and marketing emails
• Job Data Sources: We aggregate job listings from public employer websites
• Cookies: We use cookies for authentication, preferences, and analytics

Data Retention

• Account Data: Retained while your account is active plus 2 years after closure
• Payment Records: Retained for 7 years for tax and accounting compliance
• Marketing Data: Retained until you opt out or request deletion
• Usage Analytics: Anonymized data retained indefinitely for service improvement
• Legal Compliance: Some data may be retained longer as required by law

International Users and Compliance

Service Availability

• ManaBoard services are primarily intended for users in the United States
• Users outside the US may access our services but do so at their own risk
• Local laws and regulations in your jurisdiction may apply to your use of our services
• We may restrict access from certain countries or regions at our discretion
• Currency is displayed in USD and payments are processed in USD

International Data Transfers

• Your personal data may be transferred to and processed in the United States
• US data protection laws may differ from those in your country
• We implement appropriate safeguards to protect your data during international transfers
• By using our services, you consent to the transfer of your data to the US

GDPR Rights (European Union Users)

If you are located in the EU/EEA, you have additional rights under GDPR:

• Legal Basis: We process your data based on contract performance, legitimate interest, and legal obligations
• Data Protection Officer: Contact us at privacy@manaboard.io for data protection matters
• Supervisory Authority: You may lodge complaints with your local data protection authority
• Data Portability: You can request your data in a structured, machine-readable format
• Right to Object: You can object to certain processing activities
• Breach Notification: We will notify authorities and affected users of any data breaches as required

CCPA Rights (California Users)

California residents have the following rights under CCPA:

• Right to Know: What personal information we collect and how we use it
• Right to Delete: Request deletion of your personal information
• Right to Opt-Out: Opt out of the sale of personal information (we do not sell personal data)
• Right to Non-Discrimination: We will not discriminate against you for exercising your rights
• Verification: We may require verification of your identity before fulfilling requests

Cookie Consent and Tracking

• We use essential cookies for site functionality and user authentication
• Analytics cookies help us understand how users interact with our platform
• Marketing cookies may be used for advertising and retargeting (with consent where required)
• You can manage cookie preferences through your browser settings
• Some features may not work properly if you disable certain cookies
• EU users: We obtain consent for non-essential cookies as required by GDPR

Dispute Resolution

If you disagree with our refund decision or have other disputes:

• You may request escalation to our management team
• Contact your credit card company to dispute the charge
• For unresolved disputes, we agree to binding arbitration as governed by the laws of the State of Delaware
• Class action lawsuits are waived in favor of individual arbitration

Contact Information

Related Information

Footer Disclaimer

Disclaimer: ManaBoard is an independent job discovery platform. Listings and logos are sourced from public pages and belong to their respective owners.