Cash Application Specialist

At Aristocrat, we believe in bringing joy to life through the power of play. As a Cash Application Specialist at our India AR Delivery Hub, you will be central to our finance operations. You will ensure accurate cash application processes that are vital to our financial success. Join our ambitious, world-class team and help maintain smooth operations that support our company's growth and excellence.

In this distinctive position, you'll oversee cash application processing for assigned regions, including cash posting, remittance matching, and clearing unapplied cash. You'll have the chance to develop uniform SOPs and work closely with regional managers to achieve outstanding outcomes. Your knowledge will assist us in adopting AI-powered tools and streamlining workflows, improving our methods and fostering ongoing enhancement. Join a vibrant team that appreciates your input and encourages your career development!

What You'll Do

• Manage cash application processing for supported regions, including cash posting, lockbox/bank file review, remittance matching, unapplied cash clearing, and short-pay identification.

• Supervise cash application queues, ensure SLA adherence, conduct quality checks, and manage aging of unapplied cash across Americas and APAC support.

• Develop standardized SOPs, controls, handoffs, and critical issue paths between India Cash Application, regional collections teams, billing, and AR Resolution.

• Collaborate with Regional Managers on collections, allocations/cash application dependencies, and coordinate with the India Hub Manager for capacity planning.

• Identify posting issues, remittance gaps, deduction indicators, and unresolved items requiring handoff to collections or AR Resolution teams.

• Use authorized AI-powered tools and workflow automation to detect unmatched receipts, duplicate payments, missing remittance, unapplied cash trends, and exception patterns.

• Support automation of cash application dashboards, SLA reporting, queue prioritization, and quality checks while maintaining appropriate review controls.

• Partner with the India Hub Manager and regional AR leaders to discover automation opportunities that lower manual matching, boost posting accuracy, and hasten unapplied cash resolution.

What We're Looking For

• Experience in accounts receivable cash application, cash allocation, remittance processing, unapplied cash management, or order-to-cash shared services.

• Strong understanding of AR subledger, payment matching, lockbox/bank files, customer remittance, deductions/short-pays, and reconciliation dependencies.

• Proven experience leading daily workflow, training others, monitoring SLAs, and improving process quality in a shared-services or global delivery environment.

• Strong capability to detect challenges and formulate approaches to advance cash application workflows.

• Ambitious approach with a focus on continuous improvement and automation.

• Ability to collaborate effectively with regional managers and cross-functional teams.

• Excellent communication and leadership skills.

• Proficiency in using AI and automation tools for process improvement.

• Strong analytical skills and attention to detail.

• A minimum of 2+ years of relevant experience.

Why Aristocrat?

Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play.

We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. EEO M/F/D/V

• World Leader in Gaming Entertainment

• Robust benefits package

• Global career opportunities

Our Values

• All about the Player

• Talent Unleashed

• Collective Brilliance

• Good Business Good Citizen

Travel Expectations

None

Additional Information

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

- Perform daily cash posting and remittance matching for assigned regional portfolios.- Research and clear unapplied cash, unidentified receipts, and payment exceptions within defined SLAs.- Identify short-pays, deductions, missing remittance, and customer payment discrepancies for handoff to collections or AR Resolution.- Maintain accurate documentation of cash application activity, research notes, and exception status in approved systems and trackers.- Follow standardized SOPs and paths for unresolved items, posting corrections, or customer account issues involving blocking issues.- Use approved automation tools to support remittance matching, queue prioritization, duplicate identification, unapplied cash research, and reporting.- Flag recurring exceptions or automation gaps to the Global Cash Application Lead and India Hub Manager for process improvement.- Experience in accounts receivable cash application, payment posting, remittance processing, or shared-services finance operations.- Strong attention to detail, reconciliation mindset, and ability to work within daily deadlines and SLA targets.- Comfort using ERP, banking, lockbox, customer remittance, workflow, reporting, or automation-enabled tools.