// Open Role at Keen Software House
Supports executives and manages the daily operations of Keen Software House's property, Oranžérie, ensuring smooth administration, top-tier hospitality, and efficient facility management in Prague.
We are looking for a reliable, practical and proactive person to support Marek and Olga, assist Keen Software House with operational needs, and manage the daily running of Oranžérie.
The purpose of the role is to make our lives easier and protect our time. Success means that practical matters are under control, problems are noticed early, guests and spaces are looked after to a consistently high standard, and tasks move from request to satisfactory completion without repeated reminders.
We need someone who takes ownership: understands the intended result, identifies the necessary steps, involves the right people and remains responsible until the matter is fully resolved.
This is a varied and hands-on role. Some days will focus on administration, appointments and suppliers; others may involve preparing Oranžérie for guests, coordinating an event, resolving a household issue or handling an unexpected practical situation.
You have relevant experience in personal or executive assistance, administration, office operations, hospitality, house management or a similar role.
You are proactive, organised, dependable and discreet. You communicate clearly and briefly, remain calm when something unexpected happens and naturally take responsibility for outcomes.
You do not wait to be told every step. You turn broad requests into a plan, follow up without reminders and retain ownership until the intended result has been achieved. When specialist knowledge is required, you find and coordinate the appropriate expert.
You are confident calling a bank, authority or supplier, asking the necessary questions and determining what needs to happen next.
You have a genuine service mindset and no status ego. You notice when something needs doing - whether picking up dirt, carrying boxes, preparing a room, collecting a delivery or resolving an everyday problem - and handle it without feeling that it is beneath you.
You understand that hospitality is not only about completing practical tasks. It also requires good judgement, attention to detail, appropriate manners and personal presentation, discretion, and an ability to make guests feel genuinely welcome and well cared for.
You take pride in maintaining a beautiful and well-run environment and can recognise the difference between something being merely completed and being completed to an excellent standard.
The role is full-time and primarily carried out on-site during normal working hours. However, flexibility is an important and regular part of the position.
Private and company events take place several times per month and may require work in the late afternoon or evening. There may also occasionally be urgent matters that need attention outside standard working hours.
These hours will be planned in advance whenever possible and compensated through corresponding time off or adjusted working hours at another time. We are looking for someone who is comfortable with a flexible working rhythm rather than someone who requires the same fixed schedule every day.
Onsite Prague 6 - Břevnov
- Fluent Czech or Slovak and strong spoken and written English. - Valid driving licence and confidence driving in Prague. - Good computer skills, including email, online services, documents and task-management tools. - Willingness and practical ability to work flexible hours, including several evening events per month and, on very rare occasions, weekends. - Strong references and a high level of discretion. - A professional, appropriate and well-presented manner when representing Marek, Olga, Keen Software House or Oranžérie.