
// Open Role at Keywords Studios
Join Keywords Studios as a Production Support Technician in Gurugram, India. You'll be crucial in setting up workstations, maintaining hardware, deploying builds, and providing technical support for QA testing services on a variety of gaming platforms.
Company Introduction:
Keywords Studios, established in Dublin in 1998, now has 73+ studios across Europe, North and South America and Asia with 13,000+ employee strength located across 5 continents and 23 countries. The company provides a complete outsourced game art, engineering, testing, audio and localization service for all Console, PC, Handheld and Mobile content, to many of the biggest names in games and interactive entertainment, working on thousands of titles including many of the best-selling titles of the past few years.
Keywords Studios is comprised of many individual brands, all with something unique to offer our clients. The studios are integrated into the Group by Service Line and use the operating systems and tools deployed by those services lines to ensure people and projects can operate across studios and across geographies.
For more info please refer to https://www.keywordsstudios.com/
Roles & Responsibilities
Requirements
Skill Set :
Entry-level position - Candidates with 0-6 months of experience are encouraged to apply.
Basic to Intermediate PC/Windows Installation and Troubleshooting skills
Basic to intermediate networking knowledge and related presence of mind
Basic understanding of build installation and related troubleshooting on Windows and Mobile
Existing exposure to platforms other than the PC (not mandatory but good to have)
Willingness to learn platforms other than the PC
Soft Skill:
• Ability and aptitude to learn
• Ability to analyze problems, recommend and implement effective solutions
• Ability to multi-task
• Ability to work effectively and decisively under pressure
• Ability to work on own initiative and monitor own workload
• Ability to work with strict deadlines
• Being able to experiment and use trial and error
• Complies with the security and confidentiality policy set by the company and ensures all team members comply to policies
• Flexibility and availability of work hours, including evening, night and weekend.
• Follows correct process or clearly communicates on any necessary deviations
• Highly organized with the ability to prioritize tasks
• Must possess ‘can-do’ attitude
• Strong self-motivation, reliable and flexible team player
Role Information: IN
Location: Asia Pacific
Studio: Location: Keywords India
Area of Work: QA Testing Services
Service: Globalize
Employment Type: Permanent
Working Pattern: In-Office
Benefits
- Setup workstations, connect and set up hardware - Maintain inventory sheets and an organized operation floor/storage room - Diagnose and treat broken equipment; initial setup of hardware - Responsible for deployment and updates of builds, firmware, OS, and images to platforms, PCs, and mobile devices - Assist with floor planning and hardware & device allocation - Provide technical support and troubleshooting expertise - Write and maintain various technical documents - Entry-level position (0-6 months of experience) - Basic to Intermediate PC/Windows Installation and Troubleshooting skills - Basic to intermediate networking knowledge - Basic understanding of build installation and troubleshooting on Windows and Mobile