Our Company – playSTUDIOS VIETNAM
Come join an ambitious mobile entertainment company which committed to leveraging the best technology we can to create fun experiences. We have big plans and would be thrilled for you to consider us.
playSTUDIOS Vietnam is a Vietnam subsidiary of the United States-based leading mobile & social games company playSTUDIOS Inc.
We are backed by dominant, multi-billion-dollar market leaders in the leisure and video game industries and a collection of powerhouse venture capital firms. Our founding team has over a century of collective gaming experience.
We are building a best-of-breed development and operations group and are looking for top-tier talent who can help us create and optimize high-quality games in the rapidly evolving social and mobile gaming markets.
Our company has high growth rates, with an established company's stability and financial security. We guarantee high-quality work, AAA entertainment brand exposure, competitive compensation, and great benefits.
We're thrilled to share:
ABOUT THE ROLE
The AI Automation Team Lead drives automation, builds operational tools, and applies AI-assisted workflows to improve engineering productivity. This is a hands-on leadership role, managing a small team while actively developing solutions. Working cross-functionally, the role aims to eliminate repetitive work, streamline operations, and reduce the cost of running live games through scalable automation and intelligent tooling.
RESPONSIBILITIES
1. Technical Leadership and Team Development:
- Lead and mentor a small team of AI Automation Engineers.
- Provide technical guidance and code-level leadership across automation projects.
- Set engineering standards for automation tooling, scripting, and AI-assisted workflows.
- Ensure solutions are maintainable, well-documented, and reusable across titles.
- Help grow the team over time as the studio expands its portfolio.
2. Hands-on Automation Engineering
- Design and implement automation tools and scripts that eliminate repetitive operational work.
- Build reusable operational tooling that can be used across multiple game teams.
- Collaborate directly with Game Engineers and technical owners to automate operational tasks.
- Maintain and evolve internal tooling used for LiveOps operations, QA workflows, and release support.
3. AI-Assisted Engineering and Tooling
- Promote practical adoption of AI-assisted development tools within automation workflows.
- Experiment with AI-driven approaches to automation generation, log analysis, and operational diagnostics.
- Identify opportunities where AI can improve debugging, operational insight, and engineering productivity.
- Work with technical leadership to ensure responsible and effective use of AI across the studio.
4. Operational Efficiency and Workflow Improvements
- Identify and reduce manual work across LiveOps, QA, and operational processes through targeted automation.
- Design and implement scalable workflows and reusable tooling to improve consistency and engineering leverage across titles.
- Address root causes of operational issues and implement preventive improvements to reduce recurrence and increase reliability.
5. Monitoring and Operational Visibility
- Improve monitoring, logging, and diagnostics to provide clear and reliable visibility into production systems.
- Build tools that enable engineers to quickly understand system behavior and investigate issues in production.
- Strengthen observability and alerting practices to enable faster detection and more effective troubleshooting of incidents.
6. Collaboration with DevOps and Platform Teams
- Work with the central DevOps team when automation interacts with deployment pipelines or infrastructure systems.
- Collaborate with the platform teams when automation interacts with shared services, internal tools or platform capabilities.
- Ensure studio automation tooling aligns with existing platform and DevOps standards.
- Focus primarily on automation and engineering tooling, rather than infrastructure ownership.
REQUIREMENTS
- 4+ years of experience in software engineering, developer tooling, or automation.
- 1+ years of experience mentoring or leading Engineers in a technical capacity.
- Good command of written and spoken English.
- Strong scripting or programming skills (at least one of the following: C#, Java, Python, TypeScript, or similar).
- Experience building automation tools, developer tooling, or operational systems.
- Experience using AI-assisted development tools as part of engineering workflows. (Claude Code, OpenCode, LangChain, Codex, Devin...)
- Strong understanding of software development workflows and engineering productivity tools.
Preferred Experience
- Experience working on live products or operational systems.
- Experience building internal developer tools or automation frameworks.
- Exposure to monitoring, logging, and operational diagnostics tooling.
- Basic understanding of CI/CD systems or cloud infrastructure.
Additional Notes:
- Infrastructure and DevOps responsibilities are primarily handled by the central DevOps team. Experience in these areas is helpful but not required.
- You may be expected to complete a test as part of the interviewing procedure.
BENEFITS AND PERKS
- Global Collaboration: Work directly with diverse international teams from Hong Kong, Singapore, Israel, Serbia, the US, and more.
- People‑centered Culture: Where individual effort, shared dedication, and true teamwork come together to craft games of outstanding creativity, aesthetic value, and entertainment quality.
- Growth & Learning: Unlock unlimited growth opportunities through English classes, an online learning platform, specialized technical training led by global experts, and the opportunity to have hands-on experience with game products reaching up to 100 million players worldwide.
- Comprehensive Healthcare: Receive Bao Viet Premium healthcare coverage of up to 1.2 billion VND/person/year for yourself, plus attractive coverage for all your dependents.
- Insurance & PIT (Personal Income Tax): Receive 100% salary during probation, with full Social, Health, and Unemployment Insurance from day one. All compulsory insurance is fully covered by the company — you only contribute Personal Income Tax.
- Reward & Recognition: 13-month salary/year; performance-based bonus; discretionary bonus; attractive employee referral bonus program.
- Flexible work time: Work Monday to Friday with two remote days (Tuesday and Wednesday). No attendance tracking — we focus on performance management rather than time management.
- Annual & Sick Leave: Annual leave of 15 days in the 1st year, 17 days in the 2nd year, and 20 days from the 3rd year onwards, plus 5 days of sick leave per year.
- Perks & Comforts: Fresh, delicious, free meals served daily; high-end workstation with laptop and monitors provided; and an equipment allowance of 4,500,000 VND to choose your preferred keyboard, mouse, headset, and more.
- Engagement: Enjoy charity initiatives, team-building, company trips, year-round events, and company-supported clubs like board games, badminton, soccer, and ping pong.
- Other benefits: Financial support for sickness or funeral (up to 2,000,000 VND/person), and for birthdays, marriage, childbirth, or public holidays (up to 500,000 VND/person).
