// Open Role at Side (PTW)
Side International Japan is looking for an experienced, Partner Operations Manager to oversee and coordinate the end-to-end release process for products onboarding to the playstore platform. In this position, you will work closely with external partners and our Business Development, Technical, Marketing, Social, QA, and many other internal teams to drive the product release effort as we build the premier online storefront across PC and mobile. Your primary focus will be on supporting external partners who are located in the Korea and it is expected that the majority of your work will be conducted during APAC business hours.
In this role, you will:
Requirements
What we’re looking for:
3-5 years of project management, partner operations, release management, production experience, or similar experiences
Proven tolerance for ambiguity and ability to appropriately prioritize and complete work with minimal oversight despite an ambiguous environment
Exceptional communication skills with experience in external partner engagement, stakeholder management, and cross-timezone communication
Excellent organizational skills with strong attention to detail
Native or Business-level proficiency in Korean, and English with proven ability to support external partners in-language and navigate cross-culture communication
Conversational Japanese
Having business level proficiency is a plus but not required
Excellent understanding of Korean business culture, with a strong preference to prior exposure to the gaming release process within the respective culture.
Willingness to occasionally adjust working hours to accommodate both a US-based team and APAC-based partners as needed
Familiarity with JIRA and Salesforce
Preference for applicants with baseline technical knowledge or an interest in learning
This position is open to applicants interested in relocating to Japan. (Visa support will be provided
Benefits
Who we are
Side (formerly PTW) is a global video game development and services provider, offering technical and creative solutions to many of the largest developers and studios around the world.
Founded in Japan in 1994, Side has grown to become a global force in the video games industry, with over 40 studios in 15 countries worldwide and offices across North America, Europe, South America, and Asia.
Our industryleading services include codev, art production, localization, audio production, quality assurance, localization QA, player support, community management, and datasets. For more information, visit www.side.inc