// Open Role at Sporty Group
This isn't a live vacancy. We hire Customer Success Associates in São Paulo and Mexico City on a rolling basis. Register your interest and we'll reach out as a role becomes available in your city.
Who we are
Sporty Group is a consumer internet and technology business with a sports media, gaming, social and fintech platform serving millions of daily active users, run out of hubs in more than 10 countries. We're home to SportyBet, SportyTV, Sporty.com, Football.com and SportyFM, and we're partnered with Real Madrid FC, Michael Essien and Éder Militão.
LATAM is one of our fastest-moving markets, and Customer Success sits at the front of it.
What the role looks like
Our Customer Success team owns every first interaction a user has with us. You'd be resolving queries, complaints and issues across chat, email and phone, educating users on how our products work, and feeding what you hear back to the people who build them.
Day to day that means:
What we look for
Where
São Paulo or Mexico City. These are in-office roles, so you need to be in one of those cities or ready to relocate at your own cost.
What you get
How this works
Register your interest and a recruiter reviews it — every profile is read by a person, AI isn't used in our recruitment process. If there's a fit now, we'll be in touch inside 48 hours. If not, you stay in the pool and we'll come back to you when a seat opens in your city.
If you need any adjustments to the application or interview process, tell us.