Senior Researcher

- At least 4-6 years of experience in user research, market research or consumer insights, either client-side or at a research agency. - A consistent track record of impact, personally conducting qualitative and/or quantitative primary research. - Strong analytical and statistical skills, with bonus points for experience with quantitative/statistical software (e.g., SPSS, SAS, R, Q, Python, Tableau). - Excellent communication skills (verbal and written) and comfort presenting information in groups or 1:1. - Strong interpersonal skills; able to work with a variety of personalities, skills, geographies, and seniority levels. - Comfortable with ambiguity and change, ability to operate with minimal direction/supervision when needed. - Independent thinking; ability to take direction and gather input from multiple sources, and chart a path with a mix of conviction, humility, and openness to evolution. - Ability to travel, both domestically and internationally. - Graduate degree (MA, PhD or other advanced degree) in Human-Computer Interaction, Psychology, Sociology, Anthropology, Cognitive Science, or a related field (preferred). - Expertise in accessibility, inclusion, and representation in games (preferred). - Experience working in a global, enterprise-scale organization and/or in a client-facing or B2B role, with a customer service mentality (preferred). - Exceptional emotional intelligence with a demonstrated ability to work with diverse teams through the product lifecycle (preferred). - Eagerness to learn and connect the dots between consumer insights and UX (preferred).