Field Quality Engineer

Field Quality Engineer – Las Vegas

At Aristocrat, we believe in unleashing talent, encouraging collective brilliance, and delivering world-class games that entertain millions globally. As a Field Quality Engineer, you will be at the heart of our mission, ensuring our products meet the highest standards of quality and performance. This role is crucial in driving continuous improvement and strategic quality initiatives to improve our post-installation opportunities management. Join us and be part of an ambitious team that thrives on innovation and flawless execution!

What You'll Do

• Review and analyze data to identify areas for improvement in components, assemblies and processes.
• Test, review, analyse and conduct root cause analysis on post-installation product failures and develop appropriate corrective actions to prevent reoccurrence.
• Collaborate with the Field Service, Engineering, Operations, Logistics, Configuration, Supplier Quality and Sales teams to address and improve Field Quality.
• Provide quality expertise throughout the product lifecycle, including build inputs and installation at customer venues
• Implement strategic quality improvement plans across multiple departments and monitor ongoing performance.
• Conduct on-site field installation audits. Identify and report.
• Support continuous improvement of product build and warranty repair recovery programs.
• Develop end-of-life cycle standards and metrics for materials.

What We're Looking For

• Bachelor’s degree in Engineering, Quality, or related field and/or experience.
• 5+ years of related experience in Quality Assurance, Supply Chain, Manufacturing, or Business Processes.
• Hands-on experience with quality systems, supplier / product auditing, and production quality engineering.
• Knowledge and experience working with electronic systems related to power, lighting, audio, touch technology, visual displays and networking systems.
• Strong problem solving and analytical skills with the ability to review and sort complex data sets, identify trends and patterns
• Excellent communication skills and the ability to work independently and as part of a team.
• Knowledge of Lean, Continuous Improvement, and other quality methodologies.
• Functional understanding of the gaming, development, manufacturing, and technology industries.

Compensation Philosophy

We offer a comprehensive pay and benefits package designed to stay competitive in the market, support your wellbeing, and recognise your contribution to our success. Our approach is underpinned by a pay-for-performance belief in rewarding individual impact. Your specific compensation package will be determined by factors such as your skills, experience, qualifications, and location.

Depending on your role and location, you may be eligible for annual bonuses and incentives, health and wellbeing benefits, paid time off, retirement plans, insurance coverage, and other local or statutory benefits.

Specific details about compensation and benefits for this position will be discussed during the recruitment process.

Bachelor’s degree in Engineering, Quality, or related field with 5+ years of experience in Quality Assurance, Supply Chain, Manufacturing, or Business Processes. Must have hands-on experience with quality systems, auditing, production quality engineering, and knowledge of electronic systems (power, lighting, audio, touch, visual displays, networking). Strong problem-solving, analytical, and communication skills are essential, along with a functional understanding of the gaming, development, manufacturing, and technology industries.