People Operations Executive

I. OVERALL JOB RESPONSIBILITY

• This is a replacement position to cover for a People Team member during their maternity leave.
• Responsible for managing day-to-day HR operations, maintaining employee records, coordinating employee lifecycle processes, and supporting employee engagement initiatives. Ensure HR procedures and documentation are handled accurately, confidentially, and in compliance with applicable labor laws and company policies.

II. KEY JOB DUTIES

• Maintain and update employee records and HR documentation in both physical and digital formats.
• Prepare and manage HR documents, including employment contracts, onboarding materials, and other employee-related paperwork.
• Coordinate employee onboarding and offboarding processes to ensure a smooth employee experience.
• Handle employee inquiries regarding HR policies, procedures, benefits, and labor regulations.
• Support the administration of social insurance, health insurance, work permits, visas, and other relevant employee documentation, where applicable.
• Assist in addressing employee concerns and resolving workplace issues in a professional and confidential manner.
• Coordinate employee performance review cycles and support training and development initiatives.
• Organize and support employee engagement activities, including company trips, CSR initiatives, internal training, and other company events.
• Ensure HR processes and documentation comply with applicable labor laws and company policies.

III. EDUCATIONAL REQUIREMENTS / SKILLS / ATTRIBUTES

KNOWLEDGE

• Bachelor's degree in Human Resources Management, Business Administration, or a related field.
• At least 2 years of experience in HR, HR Operations, or a similar role.
• Basic knowledge of Vietnamese labor laws and HR administrative procedures.
• Familiarity with employee lifecycle processes, including onboarding, offboarding, employment contracts, and employee records management.
• Basic understanding of social insurance, health insurance, and work permit or visa procedures, where applicable

SKILLS

• Strong organizational, time management, and multitasking skills.
• Good written and verbal communication and interpersonal skills.
• Ability to handle employee inquiries and workplace concerns professionally.
• Proficiency in MS Office and general HR systems or software.
• Good English communication skills, both written and verbal.

ATTITUDE

• Demonstrate a high level of responsibility, accountability, and confidentiality when handling employee information.
• Maintain a positive, proactive, and supportive attitude toward employees and colleagues.
• Show empathy, professionalism, and a service-oriented mindset when addressing employee concerns.
• Be detail-oriented, careful, and committed to accuracy in HR processes and documentation.
• Demonstrate adaptability and the ability to work independently while collaborating effectively with the team.

IV. WHY YOU'LL LOVE WORKING HERE

• Great facility to work in. You will have a MacBook and extra high-definition screens
• Premium health insurance package and annual medical check-up
• Sponsorship for training courses
• Interesting activities: gym/fitness club at work, English club, corporate social responsibility events...
• Attractive signing bonus for important positions
• With regular discussions with the VPO, founders, and executives of the company, you will have a lot of opportunities to learn from experts in their fields
• International opportunities to expose and grow
• At least one abroad travels every year.
• Full labor insurance (social, health, unemployment)
• Annual leave 12 days / sick leave 2 days / remote work 12 days
• Free food & drinks, kitchen at work, PlayStation after work
• Friday evening party, happy hour, team activities, and awesome parties…

V. FURTHER INFORMATION

1. Working hours: Monday to Friday (8:30 -18:00)
2. Working location: Olympus Building, 40A Lam Son Street, Tan Son Hoa Ward, Ho Chi Minh City (formerly Ward 2, Tan Binh District).

• Bachelor's degree in Human Resources Management, Business Administration, or a related field • At least 2 years of experience in HR, HR Operations, or a similar role • Basic knowledge of Vietnamese labor laws and HR administrative procedures • Familiarity with employee lifecycle processes • Proficiency in MS Office and general HR systems or software • Good English communication skills, both written and verbal