Distribution Operations Engineer

- Experience in a broadcast, media, or telecommunications environment. - In-depth knowledge of television distribution systems, platforms, and standards. - Working knowledge of digital baseband signals, SDI, HD-SDI and ASI for video and PCM, Dolby D and E and its variants for audio signals as well as awareness of TCP/IP Network concepts including multicast traffic. - Knowledge of and experience with SMPTE 2110. - Working experience with Television Distribution Systems – fibre and satellite based encoding, as well as Telemetry Monitoring and Control Systems. - Is able to operate associated test and analysis equipment including but not limited to video waveform monitor, vector scope and transport stream analyzer. - Specific experience and expertise in troubleshooting and correcting signal quality issues, signal routing, systems integration and maintenance. - Candidate should have working knowledge of MPEG-2/4 encoding technology, encryption/ authorization technology and TVRO receive systems. - Able to work without supervision, combining initiative with discretion. - Computer literacy, excellent oral and written communication abilities and close attention to details are required. - Overnight, weekend, holidays, and rotating shifts are required as this is a 365/24/7 mission critical position. - Able to communicate technical matters to technical and non-technical audiences. - Understand and be able to work with monitoring systems and related technologies. - Must be able to independently research, troubleshoot, and resolve trouble tickets within established Service Level Agreements. - Ability to provide Total Call Ownership to include handling irate customers, escalating issues as appropriate and providing the necessary follow up before incidents are closed.