Discord logo

Senior Sales Tools and Process Manager

Discord
San Francisco, CA, United States
Posted 5 hours ago
Last seen 5 hours ago
Active
full-time
Revenue Operations
$232,000 to $261,000 per year

Job Summary

Lead the charge in optimizing Discord's B2B sales operations as a Senior Sales Tools & Process Manager, driving efficiency through Salesforce expertise, AI automation, and strategic process design. This pivotal role offers the chance to significantly impact revenue growth and operational excellence within a dynamic gaming-focused company.

About this job

This Senior Sales Tools & Process Manager will own the systems, workflows, and automation powering Discord's B2B sales. Reporting to the Sr. Director of Revenue Operations, this role involves Salesforce platform management, end-to-end sales process design, and AI-driven operational enhancements. It's a high-visibility individual contributor role focusing on systems thinking, process engineering, and technical execution.

Requirements

- 8+ years in Revenue Operations, Sales Operations, or Business Operations with experience owning sales tools and process at scale - Deep Salesforce expertise including hands-on configuration, flows, custom objects, and reporting; Admin certification preferred - Proven track record designing end-to-end sales processes across complex, multi-product organizations - Demonstrated experience deploying AI and automation solutions in a revenue operations or GTM context - Strong technical fluency across APIs, data pipelines, and integration architectures; high agency and comfort building structure where none exists - Experience in advertising, gaming, subscription/consumer revenue, or platform businesses is a strong plus

Benefits & Perks

- Equity - Benefits - Commitment to inclusion and providing reasonable accommodations

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