Tech Junior

Technology (I.T., and Systems) Bangalore, India

About Us
We are DNEG, one of the world’s leading visual effects and animation companies for the creation of award-winning feature film, television, and multiplatform content. We employ more than 9,000 people with worldwide offices and studios across North America (Los Angeles, Montréal, Toronto, Vancouver), Europe (London), Asia (Bangalore, Mohali, Chennai, Mumbai) and Australia (Sydney).

Location: Mumbai

Key Purpose of the Job:

Assisting the Technology Department in supporting the production staff.

We are always looking for bright, motivated, enthusiastic Tech Juniors who have a passion to work within VFX.

Needs to Do:

OS installation and support : Linux, OSX, Windows.
Workstation Support: directly supporting all employees in the facility, carrying-out workstation moves between rooms, floors and sites smoothly and efficiently.
Peripherals: Managing and fulfilling requests for peripherals such as monitors, keyboards, tablets and other workstation equipment.
Storing, sourcing and delivering equipment to and from employees.
Dealing with vendors like Dell, HP, etc for part replacements.
Use a ticketing system to log/report technical problems.
Image Quality Control: Monitor calibrations, projector calibrations, maintaining viewing environments etc.
Misc: Assisting the Technology Department with their day-to-day tasks.
Support GWS - Google Work Space(GMail, Google Docs, Google sheet, Google meet), Zoom, Polycom, etc.

Needs to Have:

Excellent customer service skills
Excellent communication skills. English spoken and written.
Computer literacy, knowledge of how to dismantle and set up a basic workstation
A professional and friendly phone manner

Nice to Have:

Degree in Computers / IT.
Experience with creative applications such as Maya, Houdini or Nuke.
Experience working with Linux / Windows / OSX.
Experience working remotely over VPN, Anyware PCoIP, NoMachine.

OS installation and support (Linux, OSX, Windows). Workstation Support, including moves between rooms, floors and sites. Managing and fulfilling requests for peripherals. Storing, sourcing and delivering equipment. Dealing with vendors for part replacements. Using a ticketing system to log/report technical problems. Image Quality Control (monitor calibrations, projector calibrations). Assisting the Technology Department with day-to-day tasks. Supporting Google Workspace (GMail, Docs, Sheets, Meet), Zoom, Polycom. Excellent customer service and communication skills (English spoken and written). Computer literacy and knowledge of how to dismantle and set up a basic workstation. Professional and friendly phone manner. A degree in Computers / IT is a plus. Experience with creative applications like Maya, Houdini, Nuke, or working remotely over VPN, Anyware PCoIP, NoMachine is a plus.