// Open Role at DNEG
Join DNEG as a Tech Junior in Mumbai, supporting our VFX production staff with essential IT infrastructure, workstation management, and technical assistance. This entry-level role is perfect for motivated individuals passionate about technology in the visual effects industry.
Location: Mumbai
Key Purpose of the Job:
Assisting the Technology Department in supporting the production staff.
We are always looking for bright, motivated, enthusiastic Tech Juniors who have a passion to work within VFX.
Needs to Do:
OS installation and support : Linux, OSX, Windows.
Workstation Support: directly supporting all employees in the facility, carrying-out workstation moves between rooms, floors and sites smoothly and efficiently.
Peripherals: Managing and fulfilling requests for peripherals such as monitors, keyboards, tablets and other workstation equipment.
Storing, sourcing and delivering equipment to and from employees.
Dealing with vendors like Dell, HP, etc for part replacements.
Use a ticketing system to log/report technical problems.
Image Quality Control: Monitor calibrations, projector calibrations, maintaining viewing environments etc.
Misc: Assisting the Technology Department with their day-to-day tasks.
Support GWS - Google Work Space(GMail, Google Docs, Google sheet, Google meet), Zoom, Polycom, etc.
Needs to Have:
Excellent customer service skills
Excellent communication skills. English spoken and written.
Computer literacy, knowledge of how to dismantle and set up a basic workstation
A professional and friendly phone manner
Nice to Have:
Degree in Computers / IT.
Experience with creative applications such as Maya, Houdini or Nuke.
Experience working with Linux / Windows / OSX.
Experience working remotely over VPN, Anyware PCoIP, NoMachine.
OS installation and support for Linux, OSX, and Windows. Workstation support including moves and peripheral management. Dealing with vendors for part replacements. Using ticketing systems for problem logging. Image quality control (monitor/projector calibrations). Assisting the Technology Department with day-to-day tasks. Supporting Google Workspace, Zoom, and Polycom. Excellent customer service and communication skills. Computer literacy and knowledge of basic workstation setup. Professional and friendly phone manner. Degree in Computers/IT and experience with creative applications like Maya, Houdini, or Nuke are a plus.