// Open Role at DNEG
Join DNEG as a Technical Support Engineer to provide essential IT and audio/video production support, ensuring smooth operations for our creative teams with your expertise in key industry software.
The candidate should have good working knowledge of:
3–5 years of relevant experience in Technical Support, IT Support, or Post-Production Support. Provide technical support for audio and video production. Provide day-to-day IT support to users. Troubleshoot and resolve software and technical issues. Support production teams with audio/video-related technical problems. Install, configure, and troubleshoot software and related systems. Coordinate with internal teams when required to resolve complex issues. Good troubleshooting and problem-solving skills. Good communication skills. Ability to work independently and with different teams. Ability to work in a fast-paced production environment.