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CRM Content Writer - EA SPORTS

Electronic Arts
Austin, Texas, United States of AmericaVancouver, British Columbia, CanadaOrlando, Florida, United States of AmericaLos Angeles - Chatsworth, California, United States of America
Posted 2 hours ago
Last seen 2 hours ago
Active
full-time
Marketing
$92,900 - $129,200 CAD

Job Summary

Join Electronic Arts as a CRM Content Writer for EA SPORTS, crafting engaging editorial content that translates complex game systems into player-friendly experiences. This role is crucial for enhancing player understanding, driving retention, and strengthening brand loyalty across world-class franchises.

About this job

The CRM Content Writer for EA SPORTS will create high-quality short and long-form editorial content for EA SPORTS CRM journeys, bridging the gap between complex game systems and player understanding. This role involves translating updates into player-friendly content to enhance customer value, fuel retention, and strengthen brand loyalty.

Requirements

- Craft clear, engaging, and on-brand editorial content (e.g. title update explainers, onboarding guides, feature deep-dives, dev spotlights) for EA SPORTS channels (email, web, in-game) - Translate complex game systems and updates into player-friendly content that drives comprehension and confidence - Partner with developers, producers, marketers, and community leads to uncover stories that bring clarity and value to fans - Ensure consistency in voice, tone, and quality across all written content, aligned with brand and player expectations - Manage a fast-paced editorial calendar, coordinating deadlines and approvals across multiple functions - Monitor player sentiment and feedback to inform content needs and opportunities - Support franchise growth by creating content that boosts engagement, builds trust, and drives retention - Deep knowledge of EA SPORTS gameplay, systems, and live-service models - 3+ years of experience writing editorial content for games, entertainment or (preferably) sports platforms - Experience applying SEO practices to improve content discoverability and traffic - Experience managing an editorial calendar and coordinating content across teams and at scale - Passion for sports and competition

Benefits & Perks

- Paid time off (3 weeks per year to start in US, vacation 3 weeks per year to start in Canada) - Sick time (80 hours per year in US, 10 days per year in Canada) - Paid company holidays (16 per year in US) - Paid time off to bond with baby (10 weeks in US, paid top-up to EI/QPIP benefits up to 100% of base salary for 12 weeks maternity and 4 weeks parental/adoption leave in Canada) - Medical/dental/vision insurance - Life insurance - Disability insurance - 401(k) (US) / Retirement plan (Canada) - Potential for bonus and equity - Extended health/dental/vision coverage (Canada) - Complimentary games - Mental well-being support

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