Développeur.se de logiciels sénior.e - GRC / Senior Software Engineer - CRM
Vancouver, British Columbia, Canada•Austin, Texas, United States of America•Kirkland, Washington, United States of America
Posted 1 month ago
Last seen 1 month ago
Active
full-time
Engineering
CAD $138,700 - $199,900 (British Columbia) / USD $149,200 - $205,500 (Washington)
Job Summary
Join EA's CRM Engineering team as a Senior Software Engineer to lead an AI-first team, leveraging Generative AI to revolutionize personalized player experiences and marketing content delivery across a global ecosystem. This role offers the chance to drive innovation in MarTech and contribute to a player-first transformation.
About this job
The CRM Engineering team at EA is transforming the company into a player-first organization by enabling personalized, real-time communication across its global ecosystem. This Senior Software Engineer role involves building and leading an AI-first engineering team to leverage Generative AI for scaled creative content, workflow automation, and lifecycle marketing delivery, driving personalized, data-driven player experiences.
Requirements
- 10+ years in software engineering, with at least 4+ years in a lead solution architect role for complex inter-connected systems
- Experience building scaled products (>100M users) with global reach
- Experience building large data solutions focused on individual customer behavior
- Experience with shipping production code utilizing LLMs, prompt engineering, model tuning, and orchestration frameworks (e.g., LangChain, Bedrock, Copilot)
- Familiarity with CRM and MarTech platforms (Salesforce Marketing Cloud, Adobe Experience Platform etc.)
- Strong ability to partner across cross-functional teams, including product, commercial, marketing, and platform.
- Demonstrated excellence in written and verbal communication
Benefits & Perks
- Paid time off (3 weeks per year to start in US, vacation 3 weeks per year to start in Canada)
- Sick time (80 hours per year in US, 10 days per year in Canada)
- Paid company holidays (16 per year in US)
- Paid time off to bond with baby (10 weeks in US, paid top-up to EI/QPIP benefits up to 100% of base salary when you welcome a new child in Canada)
- Medical/dental/vision insurance
- Life insurance
- Disability insurance
- 401(k) (US) / Retirement plan (Canada)
- Potential for bonus and equity
- Holistic benefits programs emphasizing physical, emotional, financial, career, and community wellness
- Complimentary games
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