- Design high-quality product solutions that address fan friction across the CX journey, from concept through production.
- Create concept designs and experience explorations to align on direction early.
- Conduct lightweight research, such as user journey mapping, comparative reviews, or usability teardowns, to inform design decisions.
- Translate design direction and research inputs into high-fidelity interaction and flow designs.
- Define and document interaction behaviors that improve usability, clarity, and system feedback.
- Collaborate with designers, PMs, and engineers to deliver production-ready designs that hold up at implementation.
- 3–6 years of experience in product, UX, or experience design for digital products and services.
- Strong interaction design fundamentals, with a portfolio demonstrating end-to-end UX thinking and production-quality execution.
- Experience working within and contributing to design systems, alongside creating coherent, well-structured designs in the absence of a formal system.
- 3+ years of experience working with Figma and prototyping tools.
- Working knowledge of interaction principles and an understanding of how design decisions affect system behavior and user trust.