Head of Business Operations

- Own planning and operations: Translate priorities into integrated plans, timelines, and measurable outcomes; drive alignment and clear trade-offs across initiatives. - Run operating cadence: Lead OKRs, business reviews, and milestone tracking to ensure ownership, decision velocity, and execution. - Drive performance management: Build and maintain KPI systems across product, business, and operations; develop forecasting models and identify risks early. - Support strategic decision-making: Partner with leaders to prioritize investments, resolve dependencies, and translate complex inputs into execution plans. - Develop executive materials: Create clear, data-driven recommendations, including investment cases, prioritization frameworks, and progress updates. - Bring external perspective: Monitor market, platform, and ecosystem trends and translate insights into implications for strategy and execution. - Ensure organizational rigor: Partner on organizational design, resourcing, and governance (e.g., RACI, vendor management, compliance considerations). - 8+ years in business operations, strategy & operations, product operations, or program leadership in scaled consumer platforms. - 3+ years of leading teams. - Strong analytical, executive communication, and cross-functional leadership skills. - Experience across technical and business domains, translating between product, engineering, and commercial priorities. - Proven ability to execute in fast-moving environments with multiple stakeholders across different geographies. - Familiarity with technically complex consumer products or ecosystems. - English proficiency required, Mandarin preferred.