- 4+ years experience in digital marketing, marketing automation, CRM, marketing operations / technology, or ad tech fields
- Experience with building campaigns in enterprise email service providers (i.e. Responsys, SFMC, Braze), content management systems, content programming or ad trafficking tools
- Expertise in quality assurance checks and in-depth troubleshooting
- Passionate about games and connecting players to entertainment they love
- Developing deep understanding of business needs, related CRM strategies to address, and translating them into scalable execution strategies.
- Cross-channel messaging orchestration execution (Email, Web, In-Game).
- Experience understanding and executing audience segmentation strategies and experimentation frameworks.
- QA governance and campaign risk mitigation.
- Campaign performance analysis and optimization.
- Process documentation and operational design.