- Lead and manage a team of Development Directors, setting standards for operational excellence and clear goals.
- Own and drive all operational aspects of the project, including development frameworks, process optimization, reporting, risk management, capacity planning, resource management, organizational design, budget, and gate reviews.
- Partner directly with the Game Director and other discipline leaders to ensure health and excellence across all day-to-day operations and communications.
- Proactively remove roadblocks, resolve conflicts, push decision-making, and drive continuous improvement and efficiency in team collaboration and execution.
- Act as the point of contact for escalation issues, working with teams for quick and effective resolutions.
- Own and optimize relationships and coordination with partners, vendors, and central EA teams.
- Identify risks and dependencies, proactively executing mitigation and contingency plans.
- Provide clear and concise reporting inside and outside of the organization.
- Drive team and resource planning activities, anticipating skills, gaps, and organizational needs.
- Drive standard processes across the project while challenging the status quo.
- Evaluate and lead change management initiatives where applicable.
- 7+ years of operations, development, or production leadership experience on an internal game development team.
- Proven experience leading 100+ sized distributed organizations.
- 4+ years of experience successfully managing multiple direct reports.
- Experience leading a game’s development from early production through launch, and managing a successful global live service.
- Expert knowledge of project management methodologies, processes, and tools (Jira, Flow/Shotgrid).
- Strong general communications, proactivity, and visible leadership capabilities.
- Able to shift effectively between strategic and tactical work.
- Strong emotional intelligence, resilience, adaptability, and effectiveness in ambiguous, complex, and challenging situations.
- Preferred: Passion for mobile free-to-play games and a strong understanding of the market.
- Preferred: Experience working with development partners and vendors internationally.