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Quality Expert - Telemetry Lead

Electronic Arts
Bogota, Colombia
Posted 1 month ago
Last seen 1 month ago
Active
full-time
Quality Verification

Job Summary

Lead telemetry strategy and data frameworks for Apex Legends at EA Bogotá, leveraging AI/ML to drive quality insights and data-driven decisions. This senior role involves building scalable quality systems and mentoring teams in a dynamic game development environment.

About this job

As a Senior Telemetry Lead at EA Bogotá, you will lead telemetry strategy and data frameworks for Apex Legends. This role involves using AI and Machine Learning to transform data into quality insights, partnering with QV, Development, and LiveOps teams to guide data-driven decisions, and building scalable, intelligent quality systems. You will drive automation, analyze data, and act as a communication bridge between various teams.

Requirements

- 5+ years of experience in telemetry, data analytics, or quality technology leadership, leading data strategy at scale. - Experience building, evolving, and maintaining telemetry frameworks supporting quality and product insight. - Experience defining and implementing data instrumentation standards and telemetry pipelines in live or large-scale products. - Background in data analysis, automation, or AI/ML to allow predictive and prescriptive quality insights. - Communicate complex data outcomes through clear dashboards, measurements, and storytelling. - Experience mentoring others to develop technical and analytical skills. - Understanding of game development lifecycles, system architecture, and risk-based quality approaches. - Familiarity with Power BI, Tableau, Grafana, or equivalent visualization tools (Nice to Have) - Experience with CI/CD integration for telemetry pipelines (Nice to Have) - Background in live-service game quality, player behavior analytics, or crash/stability data (Nice to Have) - Experience collaborating with development, QV, and data engineering teams to enhance product visibility and stability (Nice to Have)

Benefits & Perks

- Healthcare coverage - Mental well-being support - Retirement savings - Paid time off - Family leaves - Complimentary games

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