Senior Collaboration Engineer
Austin, Texas, United States
Posted 1 month ago
Last seen 1 month ago
Active
full-time
operations
Job Summary
Join Electronic Arts as a Senior Collaboration Engineer to enhance global communication by supporting and securing their Zoom-based environment. Leverage your expertise in collaboration technologies and scripting to ensure seamless operations for teams creating world-renowned games.
About this job
Join EA's Employee & Studio Experience team as a Senior Collaboration Engineer, supporting the global collaboration environment, primarily Zoom-based. You will troubleshoot, diagnose, and resolve issues, improve stability and security, and provide mentorship. This role involves scripting for automation and collaborating with various teams and vendors.
Requirements
- 5+ years of experience in collaboration areas, including videoconferencing, audio-visual solutions and cloud-based telephony solutions.
- Experience supporting a 24x7 high availability production environment, for a large organization.
- Work experience with Zoom – manage users / devices / features in Zoom portal, manage Zoom environment security, create reports based on the Zoom dashboard and reporting tools, and on the information collected through the Zoom APIs.
- Very good understanding of collaboration protocols – SIP, (S)RTP, WebRTC, TCP, UDP, TLS, BFCP, XMPP, FECC, etc.
- Experience to configure and monitor the enterprise conference systems (Neat, Poly, Logi, Cisco, etc.).
- Experience with Oracle SBC and Oracle EOM systems.
- Experience with scripting languages (especially Python and PowerShell).
Benefits & Perks
- Holistic approach to benefits programs, emphasizing physical, emotional, financial, career, and community wellness.
- Healthcare coverage
- Mental well-being support
- Retirement savings
- Paid time off
- Family leaves
- Complimentary games.
Apply for this position
You'll be redirected to the company's application page to complete your application.
Related Jobs
Similar positions you might be interested in
Explore Categories
Browse jobs by department and skill area