Senior Director of Operations, Battlefield North America

- Lead with a Battlefield “franchise first” mentality, serving the franchise and players above the studio. - Promote and champion the vision, mission, and strategic programs across the Battlefield franchise. - Maintain and develop a healthy and engaging culture through leadership by example, mentorship, and growing leader capabilities. - Ensure conditions of success for game teams and build a culture of excellence, high performance, accountability, and ongoing growth. - Partner with the VP/GM North America and other Operations leaders to align goals, share best practices, and strengthen global studio operations. - Champion studio culture and leadership development programs. - Inspire and drive teams to execute with excellence. - Support game development processes, including studio roles in Battlefield title planning and Game Development (GDF) processes. - Proven understanding of the creative process from ideation to prototype to production. - Own Ripple Effect and Motive studio operations: people systems, planning, facilities, and shared services. - Partner with production, craft, and support leaders to ensure simple, transparent, and scalable day-to-day operations. - Continuously assess and improve how Battlefield North American Studios plan, communicate, and deliver, removing bottlenecks and creating clarity. - Lead operational planning across Los Angeles, Montreal, and Vancouver sites. - Build and maintain long-range studio plans anticipating team growth, hiring, and facility needs. - Provide visibility into team capacity and priorities, ensuring project and support team alignment. - Work with VP/GM and studio leadership to manage dependencies with other Battlefield studios. - Track key operational metrics (space, staffing, engagement) and take action on risks. - Help teams adapt planning methods to match project phase while maintaining clarity and efficiency. - Manage studio budget, forecasting, and financial planning. - Oversee space and infrastructure planning across all sites for smooth scaling and collaboration. - Lead workforce planning and talent growth initiatives in partnership with People Experience, TA, and Facilities. - Maintain studio dashboards tracking operational health, engagement, and capacity. - Partner with People Experience to drive engagement, leadership, and recognition programs.