Software Engineer I- Salesforce

- Bachelor's degree in Computer science engineering or equivalent with overall 2+ years of experience as a Salesforce developer. - 2 years of hands-on development experience in custom development with Salesforce Lightning and Apex - Strong understanding and experience in Agentforce - Strong understanding of Salesforce capabilities and their applicability to solve complex business problems - Proven experience with Salesforce Service Cloud, including designing and developing custom integrations on the Salesforce platform - Good experience in Omnichannel implementation (Async Chat, Phone, Email) along with Amazon connect/CTI - Experience handling and managing large volumes of data and transactions with Salesforce - Solid understanding of SDLC processes and experience working on Agile projects with distributed teams. - Good experience and understanding of UI/JavaScript frameworks - Experience building Restful services and good understanding of integration principles - Exposure to Salesforce package based development and enterprise architecture design patterns