Receptionist

About Entain

There's nothing like a career at Entain. We're a leading, global sports betting and gaming company and we're upping the excitement and increasing player safety. We're a FTSE company with iconic brands including Ladbrokes, Coral, BetMGM, Eurobet and bwin, and we have an energy that drives us to perform at the height of our potential. Whether you're an engineer, marketer or retail specialist, a career here is a complete game changer.

As a Receptionist you will be responsible for providing a first class experience to all visitors and take responsibility for the standards and operation of the reception area, answering the phone and supporting the Workplace Manager as and when required.

Reporting to the Workplace Manager, you will be part of the REWS team, This role will allow you to deliver the best levels of customer service satisfaction to agreed department key performance indicators. This role will also provide cover for the post room when required, as appropriate.

You Will:

• Meet and greet visitors on arrival, offer the chance for a refreshment and communicate their presence to the appropriate individual via telephone or email.
• Ensure Reception areas are always clean and tidy, representing our standards at times.
• Operate and manage the enquiries effectively with a warm and friendly manner as appropriate
• Ensuring all messages are managed and communicated in a professional friendly manner
• Manage the reservation of the meeting rooms on the computerized meeting room booking system effectively as appropriate
• Assisting in the co-ordination and preparation of meeting rooms
• Coordinating all department related services such as room bookings, travel arrangements, office and
• kitchen supplies, catering requests, office machinery and consumables in a professional manner
• Organizing and delivering internal and outgoing mail communication to ensure delivery of business correspondence
• Assisting with the organization of meetings, workshops, seminars, company events
• Booking couriers and taxis as and when appropriate
• Responsible for carrying of the role of Fire Marshall

You Have:

• Good written and spoken communication abilities with experience of communicating at all levels
• Good knowledge in Microsoft Office 365 suite
• Working knowledge of a computerised switchboard
• Be able to work under pressure
• Polite and courteous
• Well organised
• High attention to detail
• The ability to prioritise workload
• Previous experience in large corporate environment preferred
• Fluency in English

Benefits

At Entain, we know that signing top players requires a great starting package, and plenty of support to inspire you. Join us, and a great compensation package is just the beginning. You can expect to receive benefits like:

• Group Bonus Plan.
• €100 monthly food vouchers.
• Transport and utilities support.
• 25 days' annual leave plus local public holidays.
• 5 additional paid days off for volunteering, learning and Game Day in December.
• Hybrid working with 2+ office days per week, plus fully remote working across August from anywhere in Bulgaria.
• ShareSave scheme.
• Life assurance and income protection.

How we use Artificial Intelligence (AI) in recruitment

We may use approved AI tools to make recruitment simpler and more efficient, while keeping people at the heart of what we do. These tools support our teams and give them more time to focus on you.

Fairness, transparency and trust

Our recruiters and hiring managers oversee how we use AI and remain responsible for hiring decisions. These tools support administrative aspects of the recruitment process, giving our teams more time to focus on you We're open about its use and handle your information following our Job Applicant Privacy Notice. AI supports our decisions, it doesn't make them.

Equal Opportunities.

If you need any reasonable adjustments at any stage of the recruitment process, please contact us and we'll support you.

We're committed to creating a diverse, equitable and inclusive workplace where everyone feels valued, respected and able to be themselves.

We're an equal opportunities employer. We welcome applications from everyone and we do not discriminate based on age, disability, gender or gender reassignment, pregnancy or maternity, race, religion or belief, sexual orientation, marriage/civil partnership, or any other basis.

We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally.

Meet and greet visitors and communicate their presence to staff. Ensure reception areas are clean and tidy. Operate and manage enquiries effectively and professionally. Manage meeting room reservations on a computerized system. Assist in the coordination and preparation of meeting rooms. Coordinate department related services including room bookings, travel, office/kitchen supplies, catering requests. Organize and deliver internal and outgoing mail. Assist with the organization of meetings, workshops, seminars, and company events. Book couriers and taxis as required. Carry out the role of Fire Marshall. Possess good written and spoken communication abilities. Have good knowledge in Microsoft Office 365 suite. Have working knowledge of a computerized switchboard. Be able to work under pressure, be polite, courteous, well-organized, with high attention to detail, and the ability to prioritize workload. Previous experience in a large corporate environment is preferred. Fluency in English is required.