// Open Role at Evolution
Join Evolution as a Scheduling Specialist in Philadelphia, PA! You'll optimize schedules for Game Presenters and Shufflers, manage absences, and support operational efficiency for a leading Live Dealer online casino provider.
Evolution Gaming Group AB is a leading international provider of Business-2-Business products and IT-services for Live Dealer online casinos. Across our 12 sites, we have about 6500 people working in the fields of Game Presenters (Online Casino Dealers) & Hosts, Game Development, Software Engineering, IT-support, Facility build and maintenance as well as people & administrative support services. Evolution was founded in 2006, the company is listed on the Swedish stock exchange Nasdaq since 2015.
Our services, which allow licensees’ players on desktop, tablet and smartphone to play Live Casino games at real tables and with real dealers, have won multiple international industry awards, including the ‘Casino Content Supplier of the Year’ at the 2019 EGR North America Awards.
Summary
The Scheduling Specialist will be responsible for ensuring accurate and timely posted schedules and rotations for gaming floor employees. This individual will support the Operations Manager and Senior Team Managers with all matters surrounding operational employee scheduling and assist with other projects for the operational leadership team as assigned.
Responsibilities
Create shift rotation and ensure break distribution for Game Presenters and Shufflers in accordance to policy
Manage Game Presenters and Shufflers absences to include scheduling updates, incident ticketing, and payroll adjustments
Organize Game Presenters and Shufflers shift schedules and replacements as necessary based on business needs
Allocate Game Presenters and Shufflers to different teams upon request
Cooperate with Team Managers, Evolution Academy, Service Managers and other departments
Maintain staffing related KPI’s
Calculating and assembling Operations related statistics and reports
Administering and tracking operations related projects as assigned.
High School Diploma required
1-2 years of experience scheduling in any field preferred but not required
Intermediate to advanced knowledge of excel functions
Organizational skills and high attention to detail
Excellent time management
Ability to work independently or as part of a team
Sense of urgency
Analytical mindset and ability to solve problems under pressure
Excellent multitasking skills and ability to set clear priorities
Customer oriented approach and excellent communication skills
Proficiency in MS Excel and knowledge on internal systems (JIRA, TTS, etc.)
Flexibility to work different shifts (afternoons as a priority)
This position is an excellent opportunity to join the fast-growing Evolution team. We also offer:
High School Diploma required; 1-2 years of experience scheduling in any field preferred but not required; Intermediate to advanced knowledge of Excel functions; Organizational skills and high attention to detail; Excellent time management; Ability to work independently or as part of a team; Sense of urgency; Analytical mindset and ability to solve problems under pressure; Excellent multitasking skills and ability to set clear priorities; Customer oriented approach and excellent communication skills; Proficiency in MS Excel and knowledge on internal systems (JIRA, TTS, etc.); Flexibility to work different shifts (afternoons as a priority).