IT Tooling & Process Associate / Atlassian Specialist

# IT Tooling & Process Associate / Atlassian Specialist All Categories - All Categories - Engineering - Marketing - Big Data & Analytics - Product & Game Design - Global Business Services - Customer Service - Art & Graphics - Agile Project Management  ### Welcome to the Engineering Team We’re using cutting edge technologies such as Unity to create awesome games for millions of users, and handle massive traffic load with our JEE infrastructure and cloud solutions. All the fun of a creative gaming environment, with a challengingly high level of technology to play with. ### IT Tooling & Process Associate / Atlassian Specialist \* ## IT Tooling & Process Associate / Atlassian Specialist \* As an IT Tooling & Process Associate you will actively help to shape an exciting area of our company and bridge the gap between organizational strategy and technical infrastructure by **developing, improving, and maintaining our internal tools and processes**. Together with the respective stakeholders from both business and IT you will be responsible for our collaboration stack and ensure our digital processes are compliant and efficient. Our passion for creating games and our focus on providing a superior customer experience have made GameDuell one of the largest cross-platform gaming communities. Since 2003, more than 130 million players have played with us, and we offer a broad portfolio of over 40 casual online skill games. ### Your tasks - Collaborate on **maintaining and extending existing processes** as well as **implementing new processes** - **Translate business requirements** into a technical plan/road map, implement it, and contribute to the **change management** - Administer our **Atlassian products** (mainly Confluence and Jira) including bug fixes in complex workflows and clean-up (of unnecessary fields, workflows, and spaces) - Maintain no- or low-code **automations** in our tools stack - Support the **Knowledge Base cleanup strategy** by archiving outdated pages and ensuring the Company Information Hub remains structured (Confluence, Google Workspaces, etc.) - Assist in the **rollout of our AI Strategy** and manage logistics (by updating resources in our knowledge pool, maintaining our usage policy framework and AI playgrounds, and scouting new tools and services) ### What we expect - **A successfully completed university degree** in business informatics, digital business management, business administration and engineering, applied computer science, or similar - **2+ years of professional working experience as an IT Process Associate and Tooling Specialist** - **Expert knowledge in Atlassian products** (mainly Confluence and Jira), including an excellent understanding of both configuring and structuring spaces, workflows, screens, permissions, etc. - **High proficiency with tools** such as Google Workspace, Slack, MS365, Chatbot systems (ChatGPT, Gemini, Claude, etc.) - **Technical experience** including common technical concepts (Query languages, API tokens, permissions, etc.), coding logics (e.g., if-then-else), and technical documentation - **Advanced structured thinking** and focus on **automation**(extend capabilities by leveraging tools) - **Fluent English** is mandatory **Ideally, you should also bring along** - **Diplomatic assertiveness** (to deal with busy stakeholders) - Practical knowledge about **translating vague or ambiguous requests** into actionable tickets - The ability to **explain complex processes** in a clear and engaging way - Knowledge of **German language** is very welcome ### What we offer - **Flexible working** hours, **hybrid** work model possible - Interesting and **challenging tasks** in an exciting, **team-oriented** company with a **flat hierarchy** and **international** flair - Working with **passionate, knowledgeable, and experienced** people where your opinion is highly valued - **Optimal professional development** thanks to regular feedback meetings, psychological safety with an open culture of error, and access to Duolingo (online courses for 30 different languages) - Meet-ups, **networking events**, family & friends BBQs, culture dinners, summer/winter party, Halloween party, gaming sessions, sports activities, yoga classes, etc. just to name a few – we host all of them with our **own event team** - One of the **best working spaces in Berlin**: our well-situated office in Mitte! Includes a roof-top terrace and a lounge to enjoy a PlayStation, pool billiard table, darts, table tennis, and much more! - We cover all kinds of drinks, breakfast, fruits, and much more (mainly organic, Fair Trade, and lots of vegan options) - Co-contributions to a **company pension scheme** and **supplementary company health insurance** - A **secure job** in a company that has been profitable since 2003 - **Starting:** We are excited to welcome you on board as soon as possible, full-time or part-time We are an **ecologically and socially sustainable company** and have our very own “Green Team” where you can **make an impact** and participate in initiatives to protect our environment, implement new ideas, and help co-ordinate our charitable activities. As a games community, we take our **social responsibility** seriously. We are co-founders of “Leaders for Climate Action” and have committed ourselves to being climate responsible. - We pay attention to **environmental friendly and resource-efficient standards** when purchasing our office and food supplies - We match your **charity donations** - Social responsibility begins with each of us. Our **corporate culture** is characterized by **mutual trust and respect**. Our open and **international team** welcomes and respects diversity ### Contact us !Contact us If you are up for the challenge, then say "hello" to our recruiter Stefan! (jobs@gameduell.de) We look forward to receiving your application. Please send your complete and detailed application including salary expectations and earliest possible start date as PDF with the subject ‘ **IT Tooling & Process Associate / Atlassian Specialist \**’. \\* GameDuell appreciates diverse perspectives and backgrounds, and promotes equal opportunities and an inclusive working environment in which every team member is valued. Any terms referring to people are valid for all genders whether male, female, or diverse. **Read our Recruiting Privacy Notice** here **.** ### (Junior) UX Designer – Games \* ## (Junior) UX Designer – Games \* We are looking for a Junior UX Designer (f/m/d\*) who enjoys crafting intuitive experiences and thinking from the players’ perspective. In this role, you will help shape how players interact with our mobile games by turning gameplay mechanics into clear and enjoyable user experiences. Work closely with Game Designers, Artists, Developers, and Product teams to support the creation of features that are easy to understand and satisfying to use. You will explore solutions to UX challenges, iterate on ideas with feedback and data, and help ensure our games remain intuitive and engaging for players. The passion for creating high-quality games and the focus on a superior customer experience have made GameDuell one of the largest cross-platform games communities in the world. Since 2003, more than 130 million players have played with us. ### Your tasks - Design intuitive UX flows that help players easily understand and navigate game features - Create wireframes, user flows, and prototypes that translate gameplay ideas into clear interactions - Break down design challenges and contribute solutions within the product goals of the team - Spot usability issues and help improve how players interact with game systems and features - Iterate on designs using feedback from teammates, usability testing, and player insights - Share your ideas and design thinking clearly with designers, developers, and product teams - Support strong UX practices and keep the player experience at the centre of design decisions ### What we expect - 2+ years experience in UX design through work, internships, projects, or a strong portfolio - Ability to structure complex systems into clear and intuitive experiences, especially for mobile - Interest or experience in mobile UX design (experience with games or F2P products is a plus) - Familiarity with design tools such as Figma, Sketch, or Adobe XD - Curiosity about UX design and motivation to continuously improve your craft - Ability to communicate ideas clearly and explain design decisions to different team members - Openness to feedback and willingness to learn through iteration - Passion for games and interest in understanding what makes player experiences work well ### What we offer - Flexible working hours and a hybrid work model - Interesting and challenging tasks in a team-oriented company with a flat hierarchy and international atmosphere - Work with passionate, knowledgeable, and experienced colleagues where your ideas and perspective matter - Plenty of opportunities to connect through events, BBQs, culture dinners, seasonal parties, gaming sessions, sports activities, yoga classes, Duolingo access, and much more - Work in our well-situated Berlin Mitte office, with its vibrant atmosphere, sunny rooftop terrace, free drinks, fresh fruit, and plenty of room for fun (Playstation, darts, table tennis, and much more) - Company pension contributions, supplementary health insurance, and access to Super Duolingo - A secure job in a company that has been profitable since 2003 We are an ecological and socially sustainable company and have our very own “Green Team” where you can **make an impact and actively implement ideas** and participate in initiatives to help protect our environment and for charity. As a games community, we take our social responsibility seriously. We are co-founders of the “Leaders for Climate Action” and have committed ourselves to being climate responsible. - We pay attention to environmental friendly and resource-efficient standards when purchasing our office and food supplies - We match your charity donations - Social responsibility begins with each of us. Our **corporate culture** is characterized by mutual trust and respect. Our open and **international team** welcomes and respects diversity ### Contact us !Contact us Say "hello" to our recruiter Kumar! (jobs@gameduell.de) If you are ready to bring your passion for games to an inspiring environment, we can't wait to get to know you! Become part of GameDuell and help us shape the future of our games. Send us your CV as PDF with the subject ‘ **(Junior) UX Designer – Games \**’. \\* GameDuell appreciates diverse perspectives and backgrounds, and promotes equal opportunities and an inclusive working environment in which every team member is valued. Any terms referring to people are valid for all genders whether male, female, or diverse. **Read our Recruiting Privacy Notice** here **.** At the moment we don't have an open position in this area. But speculative applications to jobs@gameduell.de are always welcome. We use cookies on our website. Some cookies on the website are necessary while others are optional. Detailed information on cookies, as well as individual settings, are available under “Individual cookie preferences”. You can change your preferences in our Privacy Policy at any time under “Cookies”. 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