- Conduct in-depth analysis of player behavior metrics and feedback to identify trends, gaps, and opportunities.
- Develop and maintain dashboards in tools such as Looker to communicate findings.
- Partner with gameplay programmers to design and maintain event dictionaries, ensuring consistent telemetry data definitions.
- Identify objectives and queries for data collection across development (SPINT) and post-launch (PROD) databases.
- Translate complex data sets into clear, actionable insights that guide design, feature prioritization, and project strategy.
- Collaborate with user research teams to integrate quantitative data with qualitative findings.
- Participate in user research studies to understand player behaviors firsthand and identify new tracking opportunities.
- Support creation of research reports, visualizations, and presentations that combine telemetry and player study results.
- Provide expertise on data collection, telemetry architecture, and analytic methodologies.
- Act as a liaison between Game Analytics, User Research, and Development teams.
- Coordinate with Development Support and PSSQA to verify telemetry accuracy and relevance.
- Communicate analytic updates to research schedules and dependencies with partner teams.
- Evaluate new data sources, tools, and workflows to continuously improve analytic capabilities.
- Develop a deep familiarity with game systems, mechanics, and design goals.
- Foster collaboration with development teams to gain a comprehensive understanding of gameplay systems and tools.
- Use contextual awareness to interpret why patterns occur in the data and to uncover underlying causes affecting player experience.
- Identify and communicate early indicators or warning signs within data.
- 3–5 years of experience in data analysis, analytics engineering, UX research analytics, or related applied research.
- Prior experience working with telemetry data and game analytics pipelines is strongly preferred.
- Strong statistics and data analysis skills (e.g., SQL, R, Python, or similar).
- Proficiency in mathematical concepts such as probability, statistical inference, and fundamentals of geometry and trigonometry.
- Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
- Proficient in reading, analyzing, and interpreting scientific and technical journals, financial reports, and legal documents.
- Strong writing skills for creating speeches and articles that conform to prescribed styles and formats.
- Ability to effectively present information to top management and key stakeholders.
- Capable of solving practical problems and dealing with a variety of concrete variables in situations with limited standardization.
- Familiarity with analytics tools like Omni, Looker, Tableau, Excel, and Power BI.
- Excellent verbal and written communication skills.
- Strong organizational and analytical skills.