Senior Manager, Business Management - Publisher & Developer Relations

Nintendo of America

About Nintendo of America: From the launch of the Nintendo Entertainment System™ more than 30 years ago, Nintendo’s mission has been to create smiles through unique entertainment experiences. Here at Nintendo of America Inc., we deliver on this mission by partnering closely with Nintendo Co., Ltd., to bring Nintendo’s iconic and cherished franchises including Mario™, Donkey Kong™, The Legend of Zelda™, Metroid™, Animal Crossing™, Pikmin™ and Splatoon™ across the Americas through our video games, hardware systems, and collaborations with partners on a range of other entertainment initiatives like feature films and theme parks.

We are an equal opportunity employer offering a welcoming and inclusive environment in service to one another, our products, and the diverse consumers and communities we call home. For more information about Nintendo, please visit the company’s website at https://www.nintendo.com/.

SUMMARY:

Accountable for leadership, talent management, and delivery of value through process, workflow, investment, and resource management. Manages logistics functions for 3rd party licensee product manufacturing and digital content management, including forecasting, order processing, production operations, sales administration, and ongoing management of 3rd party digital content library.

DESCRIPTION OF DUTIES

• Directs operations staff and manages workflows, internal processes, content management, order operations, manufacturing support, content entry, catalog management, pricing content, and JSOC compliance.
• Provides leadership and direction through managers and individual contributors, applying thoughtful judgement in planning and resource management; Supports team performance through individual development plans, coaching, and training access to maximize department success.
• Oversees productive communication and coordination with other departments and territories across owned business lines and actively develops, maintains, and leverages external strategic relationships in a shifting environment.
• Identifies and resolves business, technical, scope, budget, and deadline issues; recommends options to leadership and serves as an escalation path while ensuring appropriate research and communication with NCL, Lot Check, and other internal and external manufacturing partners.
• Partners in the overall process to ensure results align with original specifications, plan, and business objectives.
• Defines product requirements for customer and internal facing features of Nintendo systems for implementation with Nintendo of America (NOA) IT and Nintendo Company Limited (NCL) development teams.
• Owns and leads product forecasts to ensure accuracy of dates, which in turn affects manufacturing and sales projections.
• Participates in continuous process improvement activities to optimize systems, processes, and productivity.
• Makes recommendations regarding strategic partnerships, products, and marketing initiatives.
• Negotiates on behalf of Nintendo; manages, and directs execution of 3rd party business development deals in alignemnt with Nintendo leadership and NCL.
• Work with department leaders to determine their business needs to transform those needs into information technology systems and analyze potential business systems to meet these requirements.

SUMMARY OF REQUIREMENTS

• Minimum eight (8) years of full life cycle experience in managing interactive content.
• Minimum five (5) years of leadership experience.
• Experience with digital content management systems and workflow.
• Experience with downloadable games and content management.
• Video Game Industry experience required.
• Program and Account Management experience preferred.
• Experience with Agile and Waterfall development a plus.
• Experience working in distributed product development programs.
• Strong familiarity of Nintendo franchise characters.
• Undergraduate degree in Business, Economics, Marketing or a related field or equivalent combination of education and experience.

Applicants must be legally eligible to work in the United States to be considered. Visa sponsorship is not available for this role.

This position is hybrid in Redmond, WA. Hybrid positions require regular onsite work following the schedule and guidelines for their division. This position is not open to fully remote status at this time.

This position includes the base pay range listed below, potential for a semi-annual discretionary performance bonus, and a comprehensive benefits package that includes medical, dental, vision, 401(k), and paid time off.

Pay Range:

$174,050—$313,350 USD

Directs operations staff and manages workflows, internal processes, content management, order operations, manufacturing support, content entry, catalog management, pricing content, and JSOC compliance. Provides leadership and direction through managers and individual contributors. Oversees productive communication and coordination with other departments and territories, actively develops and leverages external strategic relationships. Identifies and resolves business, technical, scope, budget, and deadline issues; serves as an escalation path. Defines product requirements for customer and internal facing features of Nintendo systems. Owns and leads product forecasts to ensure accuracy of dates. Participates in continuous process improvement activities. Makes recommendations regarding strategic partnerships, products, and marketing initiatives. Negotiates on behalf of Nintendo; manages, and directs execution of 3rd party business development deals. Minimum eight (8) years of full life cycle experience in managing interactive content. Minimum five (5) years of leadership experience. Experience with digital content management systems and workflow. Experience with downloadable games and content management. Video Game Industry experience required. Undergraduate degree in Business, Economics, Marketing or a related field or equivalent combination of education and experience.