Active
Remote
full-time
IT Support
Job Summary
Join Plarium's dynamic IT department as an IT Support Administrator, where you'll be crucial in driving technological growth and ensuring seamless operations. This hybrid role in Herzliya, Israel, offers a vibrant culture, comprehensive benefits, and ample opportunities for professional development.
About this job
The IT Support Administrator will be responsible for examining and implementing new technologies, managing helpdesk procedures, and acting as an escalation point for complex technical issues. This role involves managing ticketing queues, controlling IT equipment inventory, and installing workstations. The administrator will provide first-level support for various OS types and hardware, including remote assistance.
Requirements
- 3 years of experience in Helpdesk support
- Experience and knowledge of Windows Workstation operating systems and MS Office
- Mac OSX experience
- Experience in hardware support (computer parts, peripherals etc.)
- Experience in remote support
- Basic networking knowledge
- Experience with Google workspace applications (Mail, Drive, Calendar, Meet)
- Experienced in leading Helpdesk projects and areas of responsibility
- Management tool experience for mobile devices: Jamf, Intune\SCCM
- Experience with Azure AD/Intune
- Experience with mobile devices (Apple and Android)
Benefits & Perks
- Comfortable Environment: Ergonomic chairs and desks, beautifully designed spaces
- On-Site Amenities: Gym, yoga room, and music room
- Delicious Perks: 5-star breakfast, freshly made coffee, shakes, and afternoon salads by in-house barista
- Health & Wellness: Full health insurance coverage
- Growth Opportunities: Learning and training programs
- Vibrant Culture: Happy hours, team events, and opportunities to connect with colleagues
Apply for this position
You'll be redirected to the company's application page to complete your application.
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