// Open Role at Playground Games
As a premier first-party Xbox Game Studio, we are passionate about creating genre-defining games that are accessible, beautiful, and, most of all, fun. We are currently developing the next chapter of the beloved Fable franchise, and we are looking for exceptional talent to work alongside our team as we continue to bring this iconic fantasy world to life.
As a Community Support Manager, you will work alongside the Community team to deliver world-class support operations, actionable player insights and seamless collaboration between support and development teams. You will own the processes that track, triage, escalate, and resolve player-reported issues, while consolidating and sharing feedback and trends from support and community channels to stakeholders.
This position is offered on an agency contract, with the successful candidate employed by one of our trusted recruitment partners and assigned to work with Playground Games. The role is based at our state-of-the-art studio in Royal Leamington Spa, operating under our hybrid working model with a minimum of three days per week in the studio.
We are looking for a promising Community Support Manager who is passionate about their craft, skilled in player support operations, stakeholder collaboration, problem solving and delivering actionable insights, and eager to contribute to the development of Fable.
This is a fantastic opportunity to contribute to a world-class game while working alongside an established, talented, and collaborative team at one of the industry's most exciting first-party game studios. Although you will be employed by an agency partner, you will work day-to-day with the Playground Games development team, helping bring the next chapter of Fable to players around the world.
If you require any reasonable accommodation to apply for this position, please contact us on recruitment@playground-games.com