Incident Engineer (NOC)
Remote•Philippines•Bulgaria•Hungary•Poland
Posted 5 hours ago
Last seen 5 hours ago
Active
Remote
full-time
marketing
Job Summary
Join Playnetic as an Incident Engineer (NOC) and play a critical role in maintaining the stability and performance of our iGaming platform. This hybrid role offers the chance to work with real-time systems, contribute to continuous improvement, and grow your career in a fast-paced, international environment.
About this job
Playnetic is seeking a Platform & Live Operations Analyst to ensure the stability, monitoring, and incident handling of its production platform and live games. This front-line role involves real-time monitoring, early issue detection, and supporting structured incident response to maintain platform health and reduce operational risk.
Requirements
- Experience in operations, NOC, live operations, or production support
- Strong attention to detail and pattern recognition
- Familiarity with monitoring and incident management tools
- Ability to work in real-time, high-pressure environments
- Strong communication and structured thinking
- Experience in iGaming or gaming environments
- Familiarity with Datadog, Grafana, Kibana, or similar
- Understanding of incident management frameworks
- Exposure to onboarding or release processes
Benefits & Perks
- Work at the core of live platform and game operations
- Strong culture of ownership and continuous improvement
- Exposure to real-time systems and cross-functional teams
- Flexible remote and hybrid working options
- Growing company with strong ambition
- Opportunity to work on high-impact live operations
- Collaborative, international environment
- Career growth in a scaling company
- Annual leave and sick leave
- Additional wellbeing day
- Gifts and milestone celebrations
Apply for this position
You'll be redirected to the company's application page to complete your application.
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