- Coordinate the daily operations of the Creative Team in Malaysia.
- Cultivate a creative, diligent, and inclusive work environment.
- Manage the team's capacity plan, track utilisation, and handle competing priorities to ensure resources are effectively deployed.
- Work together with the regional Production and Operations team to clearly define new briefs and build solid working relationships with partners.
- Assist Production and Operations by supplying resources.
- Collaborate closely with Creative leadership to manage a list of external agencies and freelancers.
- Efficiently plan, produce, and deliver content on time and within budget, while proactively addressing potential issues.
- Schedule and manage resources for multiple projects concurrently.
- Challenge existing methods and continually review technology to improve processes and pipelines.
- Stay current with new tools, techniques, and practices in the industry.
- Retain and improve a dedicated and efficient team that upholds the highest quality and standards.
- Conduct regular one-to-ones, support career development, and ensure team wellbeing in a high-volume, multi-project environment.
- Partner with talent acquisition and the Creative Director to interview, evaluate, acquire, and retain top talent.
- Guide artists from various fields and set recruiting objectives for HR to ensure a balanced team.
- Focus on guiding the team to encourage continuous development and offer both professional and personal support.
- Outstanding verbal, visual, and written communication skills.
- A well-balanced combination of expertise in business strategy, process management, and people management.
- Ability to identify new business opportunities and lead internal business plans to achieve Creative and Malaysia objectives.
- At least 5 years of experience in the Creative Design and Production Industry.
- Considerable expertise in leading individuals with the capacity to form, arrange, and grow a team.
- Proven ability to prioritize effectively when managing multiple projects.
- Significant experience in scheduling and budgeting.
- Strong communication and presentation abilities with the capacity to work alongside partners.
- Understanding of hands-on creative and agile workflows (Marketing, Product UI/UX, and game UI/UX).
- Demonstrates initiative, autonomy, and leadership of projects while involving the team.
- Well-organized and able to maintain high standards under pressure.
- Flexible and adaptable to fast-changing work environments while managing partner expectations.
- Must hold a valid passport and be willing to travel regularly.