- 3–5+ years of experience in UI/UX design and front-end development, with 2–3+ years of hands-on ServiceNow UI experience.
- Demonstrated experience with ServiceNow UI Builder, Service Portal, and/or Employee Center frameworks.
- Strong proficiency in HTML, CSS, JavaScript, and responsive design principles.
- Solid understanding of user-centric design methodologies, usability testing, and accessibility standards (WCAG).
- Ability to balance design quality with platform constraints, timelines, and delivery priorities.
- Experience delivering enterprise-scale portals or digital experiences, ideally in HR, recruiting, or employee-facing domains.
- Familiarity with UI design and visualization tools (e.g., Figma, Miro).
- Experience with Agile development methodologies and tools (e.g., Jira, Confluence).