Sr. Product Manager, Core Experience

Why Sony Interactive Entertainment?

Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.

Sr. Product Manager

This role is focused on leading core, user-facing and backend system software initiatives which are critical to the success of the PlayStation platform. We are looking for a motivated Product Manager who can work with multiple international teams to define the customer experience, workflows, and important metrics & features to support this foundational part of our business. The ideal candidate has at least 5 years experience managing and releasing consumer software products and can work cross functionally and cross platform (PC/Mobile/Console). This role will include working closely with internal collaborators and development partners to define and implement the strategic roadmap, and build exemplary product experiences end to end. This position follows a hybrid work model, combining remote work with in-office collaboration. Occasional onsite presence is expected for key activities such as team building, collaborative sessions, and workshops.

Responsibilities:

Product Management

• Lead User Experience for PlayStation platform core experience features, products and services, by developing requirements working with stakeholders across the global business
• Maintain and communicate the roadmap for the products
• Prioritize features based on product strategy and global business objectives
• Ensure features are backed by important metrics and that success is measured on a regular basis
• Act as Voice of Customer (VoC) to create the strategic vision for platform features
• Understand and communicate how your product is used in market, based on customer feedback, research and data, feeding back into future requirements and product roadmap
• Understand and communicate the competitive landscape as it affects PlayStation
• Articulate business and consumer rationale to the teams building the product

Collaboration

• Work closely with design teams to design experience that are usable, feasible, viable, and consistent as Platform.
• Work closely with engineering teams to ensure we build the right product and ship it at the right time
• Work closely with Program Management team as they supervise delivery, lead timelines, and resolve blockers/risks

Learn & Improve

• Continually stay ahead of industry trends, player behavior insights, and emerging technologies to refine your product strategy and vision.

What we are looking for:

• BA/BS Degree or equivalent preferred
• 5+ years experience as a Product Manager
• Self-motivated, outcome-driven and proactive
• Innovativeness while collaborating on new products, solutions, and features
• Ability to travel domestic and international when safely able to do so (-15%)
• Passion for games and gaming industry trends

Experience:

• Experience in building and shipping technical consumer products
• Proven experience managing complex product areas with multiple organizational stakeholders
• Strong ability to facilitate cross-functional communication and decision-making (Product, Design, Engineering, Business) balancing customer needs, business priorities, and technical feasibility in a fast-paced development environment
• Comfortable making critical product decisions in collaboration with senior leadership
• Proactive mindset with the ability to drive forward discussions, especially in ambiguous or challenging situations
• High ownership and persistence – someone who can push through obstacles and deliver outcomes
• Excellent written, verbal and interpersonal skills - You will be interacting with all types of people (user experience designers, engineers, managers, vendors, partners, etc.)
• Worked in an agile/scrum development environment
• Familiarity with testing/experimentation and other various methodologies

Nice to have

• Experience with Atlassian software suite (JIRA/Confluence)
• Familiarity with telework meetings and tools
• Experience shipping at least 3 consumer electronics product or features
• Experience in Gaming industry
• Experience working with international teams

At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.

Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more.

The estimated base pay range for this role is listed below.

$168,900—$253,300 USD

Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.

Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.

Equal Opportunity Statement:

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.

We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.

Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Lead User Experience for PlayStation platform core features; Maintain and communicate product roadmaps; Prioritize features based on product strategy and global business objectives; Ensure features are backed by metrics and success is measured regularly; Act as Voice of Customer (VoC) to create strategic vision for platform features; Understand market usage, customer feedback, research, and data; Analyze competitive landscape; Articulate business and consumer rationale; Collaborate closely with design, engineering, and program management teams; Continually stay ahead of industry trends, player behavior insights, and emerging technologies; 5+ years experience as a Product Manager; Experience in building and shipping technical consumer products; Proven experience managing complex product areas with multiple organizational stakeholders; Strong ability to facilitate cross-functional communication and decision-making; Comfortable making critical product decisions with senior leadership; Proactive mindset with high ownership and persistence; Excellent written, verbal and interpersonal skills; Worked in an agile/scrum development environment; Familiarity with testing/experimentation and other various methodologies.