Sr. Shared Services Manager, Analytics

- Act as a strategic proxy for leadership, owning the creation of high-impact executive presentations and briefings. - Design and execute a comprehensive internal communications strategy, managing departmental newsletters and announcements. - Lead the skills uplifting roadmap, identifying skill gaps and developing formal training plans, workshops, and certification paths. - Own end-to-end planning for major departmental milestones, including quarterly planning sessions, all-hands meetings, and large-scale team-building events. - Develop and maintain a framework for stakeholder training to effectively engage with analytics services and self-serve tools. - Maintain the departmental cadence of accountability, tracking progress against non-technical strategic goals. - Drive organizational change initiatives that improve team morale and operational efficiency, acting as a culture-carrier. - Design and execute the voice of the employee strategy, including internal surveys and synthesizing feedback into actionable themes. - 8+ years of experience in strategy consulting, analytics operations, program management, or as a chief of staff within a large-scale technology organization. - Exceptional ability to create compelling presentations and written communications that simplify complex information. - Proven track record of building training programs or learning & development initiatives in the technology industry. - Experience managing large-scale logistics for large group events, both virtual and in-person. - Ability to navigate a matrixed global environment, building rapport with individual contributors and providing candid upward feedback. - High proficiency with MS Outlook, PowerPoint, Teams, SharePoint, and Slack for internal narrative-building and communications.