Staff Program Manager, Partner

- 10+ years of experience working in a program/project management capacity for large-scale business systems and/or complex software development initiatives from kick-off to market delivery - Experience with Software Development Lifecycle, Design/System Thinking, Agile frameworks, preferably Scrum and Kanban, and Program Management Methodologies to implement the right practice for the programs - Effective leadership to prioritize assignments to meet required deadlines, craft action and program plans, identify gaps and risks to put in place mitigating factors and communication plans - Critical thinking to identify all related pieces of the program, how they fit together and can solve routine and complicated problems effectively - Outstanding communication skills for executive-level audiences, presenting program objectives, strategic outcomes, escalations and relevant success criteria for timely decisions and issue resolution - Collaborate effectively and professionally with cross-functional groups across divisions, worldwide, as part of a team - Excellent conflict resolution, negotiation, and people management skills while bringing clarity, calmness and process to ambiguous, high-pressure situations - Expert level experience with JIRA and ability to build custom dashboards to measure progress and risks - Experience in mentoring junior team members and contributing to the continued improvement of the program management organization