
// Open Role at Playtech
Playtech is seeking a detail-oriented Business Analyst to join their Mobile & Web Services unit in Sofia. You'll translate high-level business solutions into technical specifications, manage backlogs, and collaborate across teams to deliver innovative web and mobile gaming experiences.
About Playtech
Founded in 1999, the company has a premium listing on the Main Market of the London Stock Exchange and is focused on regulated and regulating markets across its B2B business. By leveraging its proprietary technology, Playtech delivers innovative products and services to ensure a safe, engaging and entertaining gaming experience.
As the gaming industry's leading technology company, it combines business intelligence-driven software, services, content, and platform technology to drive excellence and innovation across the sector. Read more about who we are and what we do here: www.playtechpeople.com and www.playtech.com
Here at Playtech, we genuinely believe that people are our biggest asset. Diverse thoughts, experiences, and individual characteristics enrich our work environment and lead to better business decisions. Embracing differences and maintaining transparency in our processes is the core of Playtech's overall commitment to responsible business practices.
Ready to level up your career?
Playtech’s Mobile & Web Services (MWS) unit is looking for an experienced Business Analyst with with a sharp analytical mindset and strong stakeholder management skills.
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MOBILE & WEB SERVICES (MWS) UNIT
Playtech’s Mobile & Web Services (MWS) unit brings together technical expertise and strong collaboration to develop and support web and mobile solutions within Playtech’s technology ecosystem. Working closely with licensees and internal teams, MWS supports solutions throughout the software development lifecycle, from understanding business needs and requirements to delivery and ongoing improvements.
Playtech is an equal opportunities employer. Our mission is to welcome everyone and create inclusive teams. We celebrate differences and encourage everyone to join us and be themselves at work.
Translate high-level business solutions into technical specifications, ensuring clarity and alignment across teams. Analyze requirements and facilitate requirements-related meetings. Create and maintain documentation for existing and new solutions/features. Support development activities across the full software development cycle. Manage the backlog to keep priorities transparent and actionable. Validate solutions to confirm functionality meets business needs. Communicate with licensees to identify and discuss requirements. Support licensees with product functionality. Travel internationally as needed. Possess 2-3 years of experience as a Business Analyst or similar role (Product Manager, Product Owner, System Analyst, Software Analyst). Demonstrate Advanced English proficiency, both written and spoken. Have strong expertise in business and system analysis of complex software systems. Experience working with multiple corporate stakeholders through remote communication channels. Understand web and messaging protocols and common web data formats (HTTP, TCP/IP, WebSockets, SOAP, JSON, XML). Use API investigation and documentation tools such as Postman and Swagger. Have practical experience using browser DevTools. Be familiar with UX/UI and visualization tools such as Figma, Miro, and Lucidchart. Have hands-on experience creating BPMN and UML diagrams and working with wireframes, sequence diagrams, and activity diagrams. Bring strong facilitation, analytical, systems-thinking, and communication skills. Be detail-oriented and demonstrate sound decision-making skills and responsibility.