Join Pocket Worlds as a Trust and Safety Associate to impact millions of users by ensuring platform integrity and user safety. Key responsibilities include moderating content and handling escalations while collaborating with cross-functional teams.
About this job
As a Trust and Safety Associate, you will ensure user safety and foster a positive environment by moderating content, handling escalations, and enforcing community guidelines. This role requires strong decision-making skills and the ability to manage sensitive content professionally.
Requirements
- Excellent interpersonal skills
- Strong communication skills
- Experience in decision-making in fast-paced environments
- Ability to handle sensitive content with resilience
- Strong analytical skills for detecting patterns
- Willingness to adapt to changing priorities
- Strong ownership and execution skills
- Native or near-native English proficiency, additional languages a plus
- Ability to maintain a private home-working space with reliable internet