Senior Insights Manager - Ecosystem Insights

- 7+ years of experience in insights, research, or related roles, with deep expertise in qualitative and quantitative research. - Demonstrated experience owning complex research programs independently in ambiguous problem spaces. - Strong applied experience with mixed-methods approaches and translating findings into strategic recommendations. - Excellent communication skills, with the ability to influence senior stakeholders through clear narratives and evidence. - Proven track record of effective cross-functional partnership with product, strategy, analytics, or publishing teams. - Experience providing people management including mentoring or managing researchers, delivering feedback, and supporting individual growth and performance. - Experience working on ecosystem-level, portfolio-level, or cross-product research (e.g., publishing, platforms, media, live services). - Familiarity with esports, creator ecosystems, or entertainment-adjacent player experiences. - Experience informing KPI frameworks tied to player lifecycle outcomes such as retention, re-engagement, or advocacy. - Comfort operating with evolving definitions, incomplete data, and long-term strategic horizons.