- 5+ years of experience in social analytics, social listening, or digital intelligence
- Strong understanding of social platforms, content formats, and internet culture
- Experience with social listening and analytics tools such as Brandwatch, Sprinklr, Talkwalker, or similar
- Familiarity with video analytics platforms like Tubular Labs is a plus
- Experience using or building with AI tools to scale analysis, automation, or insight generation
- Strong analytical skills with the ability to translate data into clear, actionable recommendations
- Ability to operate at both high speed and high depth, from rapid assessments to structured reporting
- Experience working cross-functionally with Marketing, Comms, Product, or Insights teams
- Strong communication and storytelling skills, with the ability to influence stakeholders
- High level of organization, curiosity, and proactive problem-solving