- A Bachelor's Degree or a minimum of 1 year of relevant experience in investigations, incident management, and/or policy enforcement on a social platform.
- Experience managing high-pressure, sensitive, and complex investigations with moderate to high levels of supervision.
- Excellent written and verbal communication skills, with the ability to articulate complex technical and sensitive issues clearly to executive audiences and non-technical partners.
- Demonstrated ability to use data analysis, internal dashboards, and investigation tools to support fact-finding.
- Familiarity with online safety issues to include exposure to high-severity risk content is preferred.
- Strong project management skills, strong prioritization acumen, and the ability to build processes from the ground up.