- Assist the Manager and Advanced Network Engineers with implementation of project-based network related hardware and software as required.
- Assist the Manager and Advanced network engineers to perform post-mortem analysis of implementation to record lessons learned for continual improvement of implementation process.
- Administer network equipment, hardware, and software upgrades.
- Perform network system backups per documented methods and procedures.
- Automate network monitoring to provide a proactive approach to mitigate network issues.
- Manage and monitor all installed network systems and infrastructure to maintain the highest possible operable readiness.
- Document standard operating procedures, diagrams, and training materials.
- Interact with internal and external customers using excellent written and oral communications skills.
- Provide 24/7 on call support on a rotational basis.
- Intermediate knowledge of networking protocols including but not limited to IPv4, IPv6, ICMP, IMAP, TCP/IP, DHCP, DNS, ARP, BGP, FTP, SFTP, HTTP, HTTPS, IP, OSPF, SMTP, PPP and SSH.
- Intermediate knowledge of spanning-tree, VTP, VPC/Port Channels and load balancing.
- Intermediate knowledge of WAN protocols and circuits to include MPLS (Multi-VRF), Satellite, Cellular, Ethernet, DSL, FiOS.
- Intermediate knowledge implementing, supporting, and troubleshooting VPN Technologies such as IPsec, DMVPN, and site to site VPN solutions.
- Intermediate experience with network monitoring tools such as SolarWinds, Nagios, PRTG or Managed Engine Operations Manager.
- Strong interpersonal and customer service skills are required and must include exceptional written and oral communications skills.
- Bachelors degree in related field.
- 5 to 8 years of related experience.