Lead Researcher- Unannounced Title

- Bachelor’s degree required, preferably in Psychology, Human-Computer Interaction, Game Design, Social Science, or a related field; MBA, Master’s, or PhD preferred - 8+ years of experience conducting end-to-end user experience research in gaming at either a developer/publisher or research agency - Strong expertise in mixed-method user experience research, with demonstrated ability to select and apply appropriate methodologies across various stages of production - Proven track record of driving measurable product or player experience improvements through research insights from a variety of sources - Experience supporting product strategy and roadmap decisions through research in complex, cross-functional environments - Experience working with and managing external research vendors - Strong interpersonal, analytical, and project management skills - Demonstrated ability to influence senior stakeholders and align cross-functional teams using evidence-based insights - Experience scaling or improving research practices and tools within a team or organization - Passion for gaming and a strong understanding of core loops and monetization of mobile/PC games - High attention to detail, intellectual curiosity, and comfort tackling complex and ambiguous problem spaces - Familiarity with online survey tools (e.g., Qualtrics, SurveyGizmo/Alchemer) and remote testing platforms (e.g., PlaytestCloud, UserTesting) is a plus - Experience advanced AI analysis or analytics tools such as SPSS and SQL is a plus - Candidates with experience in social play or midcore live-service games strongly preferred - Quarterly travel for in-person research at our LA-based Lab required